Administrative Assistant with 20+ Years Experience
Resume:
VERNAY ROSS BELL
Adminstarive Building Secretary Human ResoucesDepartment
C O N T A C T
************@*****.***
Akron, OH, 44223
E D U C A T I O N
ASHLAND UNIVERSITY VIA THE HOUSE OF THE LORD
GPA: 3.5
Akron, OH
(Expected graduation June 2029)
CAREER OBJECTIVE
Diligent Bible major (3.5 GPA) currently attending Ashland University via The House of the Lord, with 20.5+ years of work experience. Aiming to leverage a proven knowledge of operations management skills
to successfully fill the Administrative Assistant role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company
achieve its goals.
E X P E R I E N C E
ADMINISTRATIVE ASSISTANT
Emmanuel Christian Academy,Akron,OH / Aug 2018
-Present
•
Relevant Coursework
•
Theology / HR Certification
TBD
•
Extracurricular Activities
Social Dancing
•
Crafter / Gardener / Reading books
JOHN R. BUCHTEL
•
GPA: 3.0
Akron, OH
•
High School Diploma (Jun 1983)•
Relevant Coursework
Current: Department of Human Resources
Akron Publice Schools
Office Support and District Lead Background Checks and ID Badges.
WInpak System, BRIVO Systems, Web Check Systems
General
Maintained calendars and schedules to set
appointments for the management team.
Supported information security and integrity with
well-organized filing systems and databases.
Designed and streamlined departmental forms,
fostering data entry and retrieval.
Prepared purchase requisitions and requests for
payment, informing managers of resources required. Weekly Title XX Daycare from learners' attendance. Resolved issues, escalating major conflicts and
concerns to appropriate personnel.
Screened incoming telephone calls, routing to
appropriate personnel.
Used Microsoft Office Suite to create and revise
documents and presentations.
•Maintained office inventory by assisting with supplyorders.
•
A D D I T I O N A L S K I L L S
•
Microsoft office
Type 35 wpm
•
Customer Service
Customer Complaint Resolution
Maintained files and filing, keeping sensitive
information confidential. Per State of Ohio Daycare license visit. Established professional and
collaborative working relationships with company
associates and external parties.
Served as the primary point of contact for facilitating operational and administrative inquiries.
Shredding Paperwork Supply Inventory
Control
SUPERVISOR OF OPERATIONS FOR
POLISH/SONIC ROOMSterling Jewelers,
Akron,OH / Jul 1995-Mar 2006
•
Strong Organizational Skills
Confidentiality and Data Protection•
Document and File Management
Visitor and Customer Relations
•
Record Sorting and Filing
Coordinated with service providers to
facilitate on-site maintenance and repair
work.
Implemented and enforced corporate and
departmental policies and service
standards.
Coordinated office workflow to maximize
productivity and labor resources.
•
Google Drive
Microsoft Word
•
Call Answering and Routing
•
Office Reception
Multi-Line Telephone Systems•
Outgoing Mail Preparation
Clerical Support
•
Taking Messages
Bank Deposits
Supervised direct reports and enforced
adherence to established procedures and
deadlines.
Collaborated with department leads and
senior management to coordinate
operations and drive improvements.
Trained employees in job-specific tasks and
evaluated continuing education needs to
improve team performance.
Drafted and monitored employee
scheduling to support effective resource
allocation.
Interviewed potential candidates and
provided thorough reviews to HR to aid in
hiring decisions.
•Worked with coworkers to complete tasks.
Intake Interview
•
Positive Reinforcement
Demonstrated ability to manage multiple tasks
while remaining adaptable and flexible.
Critical Thinking
C E R T I F I C A T I O N S
Ordained Minister State of Ohio
USDA BILLING CLERK
Kandy Kane Christian Child Care Centers,Akron,
OH / Jul 1989-Jul 1995•Operated typing,
adding, calculating and billing machines.•
Verified accuracy of billing data and revised any
errors.•Kept records of invoices and support
documents.
•Obtained and relayed account information.
•
Prepared itemized statements, bills and invoices and record amounts due for items purchased and services rendered.•
Performed general administrative tasks, such as answering telephones, scheduling appointments and ordering supplies and equipment.
•
Weighed envelopes containing statements to determine correct postage and affix postage, using stamps and metering equipment.• Accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal and accounting services.
L A N G U A G E S
English
Advanced
R E F E R E N C E S
Eric Jackson, Teacher, Emmanuel Christian Academy
216-***-**** -************@*****.***
Former Co-Worker
Cherrian Jones, Preschool Teacher, Emmanuel Christian Academy330-***-**** -******@*******.*** FormerCo Worker
Ivy Chandler, LWCS, LLC
330-***-**** ********@***.***
Professional and Business Contact
Bill Taylor, Kyros Development, LLC
614-***-**** -*************@****************.*** Professional Contact
Upon request written letters of recommendation
Dr. Stephen Thompson, Riverside Local Schools, Treasurer/CFO *******.********@****************.***
Contact this candidate