Program & Education Leader Resume
Resume:
Victoria A. Slonina
PROGRAM & EDUCATION LEADER
Dedicated professional with extensive experience in supporter relations, stakeholder communication, and operational support. Skilled in building and maintaining strong relationships, providing guidance, and ensuring high-quality service. Experienced in creating clear written materials, coordinating programs, and resolving issues efficiently. Passionate about supporting nonprofit missions and enhancing supporter experiences. 1296 Robin Drive,
Carol Stream IL 60188
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EXPERIENCE
Gertrude B. Nielsen Childcare & Learning Center
Northbrook Il. — Program Coordinator
October 2023 - Present
Build and maintain relationships with families, staff, and community partners to support program engagement and participation
Lead ongoing communication with stakeholders to understand needs, address concerns, and align programming with expectations
Provide ongoing coaching to caregivers on how to support learning and behavior outside the classroom
Create written materials and guidance for families to reinforce classroom learning at home
Help caregivers navigate challenges with consistency, motivation, and child engagement
Act as a trusted point of contact for families, answering questions and offering solutions
Foster a supportive, non-judgmental environment that encourages parent confidence and involvement
Gertrude B. Nielsen Childcare & Learning Center
Northbrook Il. — Lead Teacher
November 2013 - October 2023
Built strong, trust-based relationships with families, acting as a primary point of contact for communication and support
SKILLS
Coaching & Support
Webinar & Presentation
Communication
Educational Content
Development
Family Engagement &
Relationship Building
Behavior & Routine Guidance
Written Communication
(Guides, Notes, Messaging)
Organization & Time
Management
Problem Solving &
Adaptability
Google Workspace & Microsoft
Office
Virtual Communication Tools
(Zoom/Meet)
ACCOMPLISHMENTS
DCFS Director Certified
Assessed individual needs and adapted approaches to improve engagement and outcomes
Led group instruction and activities, maintaining attention and participation across diverse learners
Documented progress and communicated insights clearly to families and leadership
Supported enrollment and retention through positive family engagement and program satisfaction
Victoria’s Secret
Schaumburg, Il. — Beauty Sales Supervisor
November 2011 - November 2013
Managed team performance, scheduling, and training while meeting sales and operational goals.
Provided high-quality customer service, maintaining confidentiality and supporting organizational initiatives.
Coordinated communications and reporting to leadership to improve team efficiency.
EDUCATION
Harper College, Palatine, IL
Early Childhood Education Certification
University of Illinois at Chicago, Chicago, IL
Bachelor of Arts
College of DuPage, Glen Ellyn, IL
General Education Coursework
Early Childhood Teaching
Certification
Pediatric CPR & First Aid
Certified (2024)
Gateways Member (since
2014)
GBN Recycling Committee
Member
LANGUAGES
English
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