Operations Supervisor with Proven Efficiency Leadership

Michael Haynes

League City, TX *****

409-***-**** - *************@**************.***

Professional Summary

Versatile in Operations, successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of optimizing operations and increasing results.

A operations supervisor with experience overseeing multiple tasks and managing employees successfully. A committed team member that strives to provide outstanding customer service and assistance. An organized and dependable candidate who has been successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals.

Skills

5S Principles

Operational Efficiency and Safety

Task Delegation

Job Assignments

Employee Development

Shift Coverage

Team Training

Safe Work Methods

Overseeing Personnel

Improve Performance

Cultivating Productive Relationships

Work History

08/2017 to Current

Operations Supervisor

Savage Services – Exxon Baytown, TX

Motivated and trained employees to maximize team productivity.

Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.

Encouraged and promoted ideas aligned to business needs and benefits.

Oversee daily loading and unloading of outbound railcars, asset management and supervising work of team.

Developed and deepened relationships with customer and vendors.

Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.

Conducted root cause analysis in deficient areas to identify and resolve central issues.

Trained new employees on proper protocols and customer service standards.

Trained and guided team members to maintain high productivity and performance metrics.

Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

08/2014 to 2017

Production Operator

Savage Services – Exxon Baytown, TX

Troubleshooting of plant equipment to resolve operational problems

Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Take Readings, making rounds and preparing written records

Prepare equipment for mechanical repairs: clear, energy isolation and render assistance

Perform rail switching

Operate Locomotive for loading bulk materials

Perform minor mechanical repairs such as gasket replacements, flexible hose hook-ups and blinding or process piping for safe isolation

Facilitate open communication between inside and outside operating personnel and advise supervision of any abnormalities

Monitor operating equipment (pumps, valves, pressure/temperature readings) designed to control the variables of coke processing

03/2010 to 11/2013

Lead - CNC Router Department -Farmers Copper Galveston, TX

Managed the daily operations in the Router Department.

Filled customer orders.

Managed inventory of raw material and required tools and equipment needs.

Trained new employees in accordance with company standards

05/1999 to 07/2006

Patrol Sergeant

Hitchcock Police Department – Hitchcock, TX

Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.

Provided for public safety by maintaining order, protecting people and property and promoting good community relations.

Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.

Recorded facts to prepare reports documenting incidents and activities.

Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Handled citation and traffic violation paperwork.

Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.

Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.

Interviewed criminal targets and witnesses to uncover facts for verification and authentication.

Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.

Education

09/1998

Law Enforcement Certification: Law Enforcement Academy Galveston College Galveston, TX

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