Dedicated Customer-Focused Ramp and Operations Associate

Daiyanna Vaughn

West Sacramento, CA ***** +1-707-***-**** *********@*****.***

Professional Summary

Dedicated and hardworking team member with over a year of experience in high-volume environments. Proven ability to provide excellent customer service, maintain cleanliness and organization, and work efficiently under pressure. Skilled in food preparation, cash handling, Being able to work in a facility with new people, Working with Airplanes, Packaging, Tug Driving and team collaboration to ensure a smooth and enjoyable experience for all customers. Work Experience

Ramp Agent

Worldwide Flight Services Sacramento, CA

November 2025 to May 2026

The first three months working at this job I started off with doing warehouse work. I was stacking and scanning packages. I was building cans as well, then I soon turned into a ramp agent and started working outside with the planes, driving tugs and ULD‘s in and out of the warehouse, Marshaling drivers and helping with K-Loaders and loading the plane . Building security

Sacramento Kings West Sacramento, CA

December 2024 to June 2025

• Monitoring surveillance equipment

• Inspecting buildings and access points

• Permitting or restricting entry

• Preventing losses and damage by reporting irregularities

• Informing violators of policy and procedures

• Detaining violators

• Surveillance

• Safety Management

• Dependability

• Professionalism

• Attention to Detail

• Reporting Skills

Team Member

Del Taco Sacramento, CA

February 2020 to June 2021

Del taco was a great work experience for me I quit due to COVID at the time but besides that working customer service there was enjoyable, One memorable customer service experience was when a regular customer came in looking particularly down. I made sure to greet them warmly, got their usual order ready quickly, and added a complimentary item. By the time they left, they were smiling and thanked me for making their day better. It’s moments like these that remind me how impactful good customer service can be. Education

High school diploma

Yolo High School Sacramento, CA

August 2019 to June 2021

Skills

Social skills Team player Surveillance Customer Service Great listener Cashiering Patience Customer Support Fast learner Security

Certifications and Licenses

Driver's License

February 2024 to March 2028

Additional Information

I am currently being laid off from my recent job at the moment so for now I’m looking for a new job that is similar to the one I just had.

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