Accomplished General Manager and Event Leader

Julius Bern

***********@*****.*** © Houston, United States % 832-***-****

Summary

Accomplished General Manager with nearly 11 years of experience in operational leadership and

business development. Proven ability to negotiate vendor contracts, analyze customer feedback

to drive loyalty, and build high-performing teams. Skilled in leadership, communication, and

adaptability, with a strong focus on achieving key performance indicators and fostering growth.

Possesses a Texas Registrar license to prepare Birth & Death Certificates, demonstrating a

commitment to meticulous detail and compliance.

Work Experience

General manager, Lapaz Memorial, Houston, United States

08/2013 - 01/2024

e Negotiated contracts with vendors to reduce costs and ensure quality of services.

e Analyzed customer feedback and usage data to identify areas for improvement and develop

strategies to increase customer loyalty.

e Established and maintained strong relationships with business partners to identify new

opportunities and drive growth.

e Built and managed a high-performance team that achieved all key performance indicators.

Owner, JJs Food Wit Soul LLc, Houston, United States

04/2016 — 05/2024

« Orchestrated comprehensive catering and event planning services, transforming client visions

into reality within budget constraints.

e Provided end-to-end event solutions, encompassing culinary preparation, decor, and

entertainment services.

Education

Business Admin & Management, Business Admin & Management, Lonestar College, Houston,

United States

09/2014 — 12/2017

, Texas Registrar, Houston, United States

01/2016 — 05/2024

« Licensed to prepare Birth & Death Certificates in the state of TX.

Skills

Computer Skills Leadership Skills © Time Management FastLearner Adaptability

Communication Skills Customer Service Leadership _—_ Ability to Multitask

Ability to Workina Team Goodteamplayer Strong Communication Skills

Ability to Work Under Pressure

Certificates

Licensed to prepare Birth & Death Certificates in the state of TX, Texas Registrar

05/2024

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