VERONICA I
FERNANDEZ
*************@*****.***
Garnerville, NY 10923
CONTACT
SKILLS
• Patient assessments and care
• Clinical and administrative support
• Clinical applications
• Medical procedures
• Manage surgical field
• Support surgeons
• Dress wounds
• Bilingual- (English and Spanish)
• HIPAA compliance
• Electronic health records
• Wound care
• Authorization Specialist
Experienced in providing clinical and administrative support in healthcare settings, with expertise in patient assessments, medical procedures, and electronic health records. Skilled in ensuring compliance with HIPAA regulations, managing patient care efficiently, and performing laboratory tasks. Bilingual (English and Spanish), offering strong communication abilities to support diverse patient needs. PROFESSIONAL SUMMARY
Certified Medical Assistant
Columbia University Irving Medical Center/ Department of Surgery, Cordtlandt Manor, New York
EXPERIENCE
September 2022 - Present
Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional, and ethical manner.
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Performed patient intake, including gathering detailed medical histories and vital signs.
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• Documented medical data in patient charts, facilitating accurate records. Performed basic clinical duties such as dressing changes, wound cleaning, dressing removal, suture removal, splint application, removal.
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• Performed laboratory procedures such as, preparing specimens for testing.
• Documented visits using Electronic Medical Records system.
• Scheduled appointments and maintained patient records. Ensured compliance with HIPAA regulations regarding the release of confidential patient information.
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Prepared treatment rooms for examination of patients and sterilized medical
• instruments.
• Educated patients about their conditions and treatments.
• Supported physicians in examinations, procedures, and diagnostic tests. Prioritized patient needs identified through phone, electronic, and walk-in
• communication to comply with established guidelines. Reviewed incoming documents such as lab reports and referral letters for accuracy.
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Conducted pre-authorizations and referrals to meet third-party insurer requirements.
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Responded to urgent calls from patients in need of medical assistance or advice
• outside of clinic hours.
Demonstrated excellent communication skills when interacting with patients, families and healthcare providers.
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• Authorized drug refills and provided prescription information to pharmacies. Acquire Authorizations for scheduled surgeries, and ordered radiology exams. Certified Medical Assistant
Rothman Orthopedics, Harrison, NY
Senior Medical Assistant/Surgical Coordinator
Ramapo Valley Surgical Associates, Garnerville, NY March • 2022 - September 2022
Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
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Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
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Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
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Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
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April 2017 - March 2022
Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
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• Cleaned, prepared, and maintained examinations rooms and treatment areas. Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
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• Prepared specimens for outside lab testing, as ordered by the physicians. Reviewed all pre-visit work required for each exam for completion and checked
• availability of test results in electronic medical record (EMR). Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
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Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification.
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Managed correspondence with insurance companies, physicians, and patients as
• required.
Reviewed denials and submitted appeals to gain approval from insurance companies.
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Processed referrals and submitted clinical supporting documentation to insurance carriers to expedite prior authorization processes.
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Documented all prior authorization information in patient profiles, including
• approval dates and prior authorization numbers.
Assisted with medical necessity documentation to expedite approvals and confirm appropriate follow-up.
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• Prioritized prior authorizations in alignment with expiration deadlines.
• Restocked and replenished inventory as needed.
Medical Assistant Certification
EDUCATION
Sanford Brown University
GED
North Rockland High School, Thiells, New York
US
CERTIFICATIONS
• Medical Assistant Certification