Workday Integration & HCM Consultant with 5+ Years

Akhil Patel

san antonio,texas 210-***-**** *************@*****.***

Professional Summary

Workday Integration and HCM Consultant with 5+ years of experience working across insurance, banking, and IT services, with a consistent focus on building reliable Workday integrations, configuring HCM modules, and keeping payroll and benefits data clean and flowing between systems. Strong hands-on background in Workday Studio, EIB (Inbound/Outbound), Core Connectors, and REST/SOAP Web Services – comfortable taking an integration from requirements all the way through testing, go-live, and production support without handholding. Functional experience across Core HCM, Payroll, Benefits, Recruiting, Absence Management, Time Tracking, Advanced Compensation, and Talent – able to sit with business stakeholders, understand what they need, and translate that into Workday configuration that actually works. Solid grasp of Workday Financial Management including General Ledger, Accounts Payable, Procurement, and Expenses, with integration experience connecting Workday Financials to external banking and ERP platforms. Built and maintained Workday reports – Advanced, Composite, Matrix, and Calculated Fields – across multiple clients; also worked with Prism Analytics and Power BI to surface workforce and payroll data for leadership. Comfortable with the full Workday lifecycle: requirements, design, configuration, unit testing, UAT, cutover, and hypercare. Have worked both as a sole Workday resource and as part of larger Capgemini delivery teams. Certified in Oracle Java SE 8, AWS Developer Associate, and Azure Developer Associate – technical background that makes Workday Studio work and API troubleshooting much faster in practice. Technical Skills

• Workday Modules: Core HCM, Payroll, Benefits, Recruiting, Absence Management, Time Tracking, Advanced Compensation, Talent Management, Employee & Manager Self-Service

• Workday Financials: General Ledger, Accounts Payable (AP), Accounts Receivable (AR), Procurement, Expenses, Business Assets, Financial Reporting

• Workday Integrations: Workday Studio, Core Connectors, Cloud Connect, EIB (Inbound/Outbound), PECI, RaaS, Workday Web Services (REST/SOAP), XSLT, XML, XPath, Calculated Fields, iLoads

• Reporting & Analytics: Workday Report Writer, Advanced Reports, Composite Reports, Matrix Reports, Calculated Fields, Prism Analytics, Power BI, Tableau, BIRT

• Security & Configuration: Role-Based Security Groups, User-Based Security Groups, Domain Security Policies, Business Process Framework (BPF), Condition Rules, MFA

• Tools & Platforms: SOAP UI, Postman, ServiceNow, JIRA, Git, GitLab, Jenkins, SFTP, Maven

• Payroll & Time Systems: Workday Payroll, ADP, Kronos, Dayforce

• Cloud & Infrastructure: AWS (EC2, S3, Lambda, RDS), Microsoft Azure, GCP, Docker, Kubernetes, OpenShift

• Data & Programming: SQL, PL/SQL, Python, Java, XML, XSLT, JSON

• Project Management: Agile, Scrum, Kanban, Jira

Professional Experience

USAA Jan 2024 - Present

Workday Integration & HCM Consultant San Antonio, TX – USA

• Took ownership of USAA's Workday integration layer supporting payroll and benefits processing for a workforce of over 35,000 employees – built and maintained 40+ Studio, EIB, and Core Connector integrations that move member-benefit and compensation data between Workday and USAA's insurance and financial platforms daily.

• Redesigned the inbound payroll data flow from legacy HR systems into Workday Payroll, cutting payroll reconciliation errors by a significant margin and eliminating a manual correction process the payroll team had been running every cycle.

• Configured and tuned Workday Payroll for USAA's multi-state tax and compliance requirements – military-affiliated workforce means unique pay rules, allowances, and deduction structures that needed careful setup and ongoing adjustment each Workday release.

• Built Workday Extend-based custom applications to handle workflows that Workday's out-of-the-box BPF couldn't cover for USAA's internal insurance operations – worked closely with business analysts to scope, prototype, and deliver.

• Handled Workday security configuration across HCM and Payroll domains – set up role-based access groups, constrained security policies, and worked with audit teams to make sure access logs met USAA's internal compliance standards.

• Developed Advanced Reports, Calculated Fields, and Prism Analytics datasets for HR and Finance leadership – headcount trends, payroll variance, and compensation distribution reports that previously took the team days to pull manually.

• Active in Agile sprints using Jira – picked up production integration failures, debugged through Workday logs and SOAP UI, and turned around fixes fast to keep payroll and benefits processing uninterrupted.

• Supported two major Workday semi-annual releases – coordinated regression testing across sandbox and preview tenants, documented change impacts, and validated integrations before each production push. Citi Bank Oct 2021 - Dec 2022

Workday Techno-Functional Consultant Hyderabad, India

• Part of Capgemini's Workday delivery team at Citi Bank – one of the largest banking workforces globally – responsible for building and supporting integrations between Workday HCM/Financials and Citi's core banking and treasury platforms, which process millions of transactions daily.

• Built Studio integrations connecting Workday Financials to Citi's Oracle Financials environment, automating journal entry creation, GL reconciliation, and AP payment processing – work that previously required manual exports and a dedicated reconciliation team.

• Worked on Workday Financial Management configuration for Citi – set up Ledger Accounts, Cost Centers, Worktags, Spend Categories, and AP supplier workflows aligned to Citi's global chart of accounts and approval hierarchies.

• Developed EIB Inbound/Outbound integrations for employee payroll data, benefits enrollment feeds, and headcount reporting between Workday and Citi's downstream HR and finance systems across multiple regions.

• Configured Business Process Framework (BPF) for financial transactions including supplier invoice approvals, expense reimbursements, and procurement workflows – worked with Citi's process owners to map their existing approval chains into Workday.

• Built custom Workday reports and dashboards for Citi's Finance and HR teams – including compensation benchmarking, headcount by cost center, and benefits participation tracking delivered to senior stakeholders each quarter.

• Supported Workday Security setup for Citi's HCM and Financials tenants – role-based groups, domain policies, and segregation of duties controls required by Citi's internal audit and regulatory compliance teams.

• Handled integration troubleshooting during testing phases using SOAP UI and Postman, resolved XSLT transformation issues, and supported UAT with the Citi HR and Finance SMEs through go-live. Neumeric Technologies Corp Jun 2019 - Sep 2021

Workday HRIS & Integration Developer Hyderabad, India

• Started Workday career here as part of a growing implementation practice – worked across multiple client Workday implementations covering HCM configuration, integration development, and reporting from scratch, which built a strong foundation across the full platform.

• Built CI/CD pipelines using Jenkins for Workday integration deployment and tenant migration, bringing down deployment cycle time by 30% – a practice that became standard for the team's subsequent client projects.

• Developed EIB Inbound/Outbound integrations and Core Connectors for HCM data loads – employee records, compensation updates, benefits enrollments, and absence balances – across client tenants in healthcare and services industries.

• Configured Workday HCM modules including Core HR, Absence Management, Time Tracking, Benefits Administration, and Talent Management for client go-lives; wrote custom calculated fields for time and absence policy enforcement.

• Worked with Workday Report Writer and BIRT to build List, Matrix, and Composite reports with Calculated Fields and eligibility conditions – standard HR operational reports that clients used day-to-day post go-live.

• Set up user-based and role-based security groups and business process security policies for client tenants, aligning access controls to each client's HR organizational structure.

• Supported integration testing and UAT phases, worked through Workday logs, reviewed XSLT transformations, and resolved errors in Studio integrations using SOAP UI before each client cutover.

• Contributed to team's Kanban-based delivery process and earned 'Best Team Award 2021' for consistent delivery quality and client satisfaction across the year's project portfolio.

Certifications

• AWS Certified Developer – Associate

• Azure Developer Associate – AZ-204

Educational Background

University of Central Missouri Jan 2023 - May 2024 Master of Science, Computer Science Missouri, USA

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