SELENE ALLEN HODGES
Worcester, MA *****
*****************@*****.***
A young professional seeking a path of learning and career building. I am a strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature. Looking to leverage my interpersonal, organizational, and teamworking skills in a quick paced environment. Experience:
April 2023- March 2024
STATE OR RHODE ISLAND, DEPARTMENT OF ADMINISTRATION/ DEPARTMENT OF ENVIRONMENTAL MANAGEMENT
•Communicates with employees regarding their needs for leave and/or modified work schedules.
•Handles the FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
•Oversees the return-to-work process for employees returning from extended FMLA, workers’ compensation, or other leave(s).
•Facilitates other leave requests, which may include accommodation requests under the ADA.
•Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Constantly works with databases such as P550, and Mainframe.
• Work closely with HR managers in the employee recruitment and selection process
• operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment, and multi-line telephones.
• Provides general administrative support to the Human Resources functions, including preparing correspondence, memoranda, and reports, performing front desk customer service, data entry, filing.
• Administers the Employment Eligibility Verification process, including completing Form I-9 to document verification of the identity and employment authorization of each new employee (both citizen and noncitizen) ensuring that the form is completed properly and timely, JANUARY 2022 – June 2025
PROPERTY MANAGER, GILKENSON HOUSEHOLD
• Screened and selected tenants for rental units
• Liaison between landlord, contractors, and other third-party organizations
• Coordinated logistics for tenants such as key pick up, lease distribution, and trash removal
• Maintained and documented communication with RI energy, National Grid, and HUD
• Enforced compliance, ethical, and safety standards were upheld by all parties Accomplishments:
• Successfully onboarded two tenants within one month of hire using social media tactics SEPTEMBER 2022 – APRIL 2023
MANAGER, RUSTY LANTERN
• Collaborated with leadership on best hiring practices and employment strategies
• Responsible for ordering, waste management, and budget monitoring
• Worked with individuals and small groups to strengthen performance and increase job satisfaction
• Conduct regular performance evaluations and conduct reviews and document accordingly Accomplishments:
• Led talent acquisition and recruitment process for new Rusty Lantern location SEPTEMBER 2021 – AUGUST 2022
ASSISTANT MANAGER, JERSEY MIKES
• Cross-trained existing employees to maximize team agility and performance
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
• Responsible for scheduling, planning, and delegation of tasks to meet staffing and service demands
• Completed inventory counts to verify stock levels, address discrepancies, and forecast future needs
• Increased employee performance and job satisfaction to strengthen retention and engagement Accomplishments:
• Created wellness initiative to increase awareness, community connection, and staff engagement MAY 2020 – NOVEMBER 2021
TEAM LEAD, CHIPOTLE
• Monitored compliance, safety, OSHA, and ethics of the team
• Responsible for cash handling, budgeting, and financial
• Facilitated and logged store opening, closing, and shift changes
• Assisted customer purchases, rewards program initiative, and online order location
• Supervised cashiers to ensure accurate balance for transactions and promote smooth operations Accomplishments:
• Awarded employee of the month five times within my first year of employment EDUCATION
AUGUST 2022-PRESENT
B.S. ORGANIZATIONAL LEADERSHIP AND CHANGE, COLLEGE UNBOUND RELEVANT COURSEWORK:
• Intro to Organizational Leadership and Change
• Learning from Experience
SEPTEMBER 2017-MAY 2018
BUSINESS ADMINISTRATION, COMMUNITY COLLEGE OF RHODE ISLAND RELEVANT COURSEWORK:
• Workplace Relationships
• Introduction to Business
• Human Resource Management
SEPTEMBER 2012-JUNE 2016
HIGH SCHOOL DIPLOMA, ROGERS HIGH SCHOOL, NEWPORT RI 2
Leadership programs
Completion of the LEAP program through RIBBA (Rhode Island Black Business Association) 2023 Completion of CLRI (College Leadership of Rhode Island) 2024 SKILLS CERTIFICATIONS/AWARDS
Proficient in performance tracking/ evaluations • Outstanding Leadership 2022
• Adept in managing employee relations • Allergen Awareness 2022
• Notable time management, written and verbal • Outstanding Team Player 2022 communication, and interpersonal skills • Customer Engagement Champion 2022
• Demonstrated competence in problem-solving skills • Health Advocacy and Awareness 2022 and customer service • Employee of the Month 2021 3