Diversified Customer Service and Sales Professional
Resume:
Deshawn Card
*** ****** *** #**, ********, NY ***08, USA
Tel: +1-646-***-**** Email: *************@*****.*** Objective
Seeking a position at your organization where I utilize my skills to achieve the organization’s goals and objectives.
Training
Call Center training for customer service and sales (2007)
Program at a Muslim institution for three month for Entrepeneurship (2008) Work environment Experience
December 2021 - November 2022-Real Estate Agent (Acquisitions Manager ) Work from Home (Markiesha)
-first did texting for the company to get people ready for a call
-moved up to making calls to the people looking to sell their property, asking about the property and reason they are selling
December 2019- April 2021 – Teach a program for CDF
-Teach a program at the foundation to three to four different schools a day
-Teaching little girls in the group about the society and their body January 2013- November 2018- Retail Clothes Agent (My little clothing business )
-Buy and sell clothes on market day and online
-bought clothes by bulk and have them on display for sale. Using my marketing skills December 2008 - November 2012- Manager for a Restaurant (My Restaurant)
-Keeping track of the workers and food menu on a daily
-handling expenses and payroll for workers/ supervise and ensure everyone is doing their best May 2008 - November 2008- Call Center Agent at Midas Tech International (Credit Repair and Rent to Own)
-Asnwering inbound calls that came in for people that wants to get their credit repaired or wants to own a house and have bad credit.
June 2007- January 2008- Customer Service Representative at Ready Call Center
-Made calls for a brand company that sells products
-Assist in Customer service, answering emails and live chats to customer complaints and needs.
-Worked another campaign which is roadside assistance, helping people get help while brokedown on the road. Getting their location and a nearby service to help them weather its a flat or if they are stuck.
December 2006 - April 2007 – - Assistance Accountant at Dance Expreshun Studio
(keeping records of attendance and payments)
-Taking members info and inputting them and payments for the dance session studio on a daily basis, also taking attendance on old and new comers.
-Teach a program at the foundation to three to four different schools a day
-Teaching little girls in the group about the society and their body April 2000- September 2006– Volunteer at Youth Department Service (entering data for the youth and attendance)
-Inputting data for the youths in the systems, activities or sports they do at the department after school.
-Tutored several individual different subjects such as math, grammar, and different business majors such as entrepreneurship, ethics and marketing. Skills and Abilities Good
Research skills
Great Problem solving skills
Effective Team Skills
Good Communication skills
Exceptional Organizational skills
Exceptional Computer Skills
Sufficient knowledge in MS Word, Publisher, Excel and MS Access Interest
Volunteer work/ community involvement
Interacting with people
learning new activities
Languages
Above Average, English - oral and written
Above Average, Spanish- oral and written
References
Markiesha Ramclam
Supervisor
Real Estate Company
Ahman Gianchandani
Supervisor
Ready Call Center
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