Retail Professional with Customer-Centric Focus
Resume:
Lemuel H. Rivers **** Desoto Rd,
Sebring FL *****
********@*****.***
EXPERIENCE
Bath and body Works, Sebring FL — keyHolder
August, 2020 - PRESENT
● Act as the manager on duty when needed
● opening and closing the store, ensuring compliance with company policies, cash management procedures, and security standards
● Handled cash, credit card, and mobile transactions while balancing registers and bank deposits at the end of shifts regarding company policies and return and exchanges
● Strong communication and leadership skills, Supported store goals, loyalty program signups, and promotions. Meeting sales goals and improving selling skills.
● Built strong customer relationships through effective communication.
Biglots, Avon park FL — Sales Associate
September 2018 - April 2025
● Retrieving carts and helping with loss prevention and safety procedures.
● Operating the cash register and processing transactions accurately
● Stocking shelves and replenishing merchandise unloading freight Maintaining a clean, safe, and organized store environment.
Hibbett Sports, Sebring FL — Sales Associates
February 2026 - PRESENT
● Provided exceptional customer service by Greeding and assisting customers.
● Processed cash, credit card and mobile transactions.
● Assisted with inventory management, including receiving shipments, and stocking merchandise ensuring accurate product counts.
EDUCATION
Avon Park Highschool, Avon Park FL. — HighSchool Diploma Graduated in 2017.
SKILLS
Customer Service
Problem Solving
Cash Handling &
Reconciliation
Accuracy & Accountability
Team Collaboration
Sales $ Relationship Building
AWARDS
Earned my 5yrs Anniversary
at Bath and Body Works.
Earned 5yr Anniversary at
Biglots.
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