Benefits & Absence Management Analyst Candidate

MARGARITA LLINET

*********.******@*******.***

203-***-**** Bilingual: English & Spanish

PROFESSIONAL SUMMARY

People operations and HR professional with nearly a decade of multi-site leadership experience across institutional, nonprofit, and community-based environments. Skilled in full-cycle HR coordination, benefits and leave administration, onboarding and offboarding, employee relations, compliance documentation, HRIS and systems management, and process improvement. Experienced union member, union steward, and manager of unionized staff. Builds operational systems from the ground up and owns them end-to-end. Brings a justice-informed, decolonial approach shaped by Caribbean Indigenous cultural revitalization, full-spectrum doula practice, bilingual community work, and frontline community values. Committed to people-centered HR that serves the whole person.

EDUCATION

MBA, Organizational Management Eastern University Expected 2026 B.A., Business Information Systems Southern Connecticut State University 2023 A.A., Liberal Arts Housatonic Community College 2015 CERTIFICATIONS

Lean Six Sigma Black Belt (LSSBB) Airtable Builder Certified Airtable Admin Certified INELDA End-of-Life Doula, NEDA Proficient

TECHNICAL SKILLS

Systems & Operations: Airtable, SharePoint, Workday, Tableau, Google Workspace, Microsoft 365, Power Apps, Power Automate

Program & Data Management: Salesforce, Zeffy, QuickBooks Online, custom database and intake system builds Communications & Coordination: Bilingual communications (English & Spanish), newsletter writing, social media management, stakeholder engagement

Operations & Leadership: Process design, SOP development, project management, multi-site coordination, budget preparation, financial reporting, compliance documentation PROFESSIONAL EXPERIENCE

Husbandry Operations Manager Yale University School of Medicine, Yale Animal Resource Center New Haven, CT Dec 2023 - Present

• Progressed through the union as a member and steward before moving into management; currently serve as management- side liaison in grievance and conflict resolution matters, applying consistent progressive discipline processes within a unionized environment.

• Lead operations across seven research facilities, managing workflows, staffing, and resource planning for 90+ employees across multiple sites simultaneously.

• Build and maintain information management and documentation systems from the ground up to ensure compliance and operational consistency across sites.

• Develop and roll out SOPs and training programs across facilities; manage full employee relations cycle including onboarding, performance coaching, corrective action, and conflict resolution.

• Identified a $250,000+ revenue gap caused by systematic undercharging and led corrective action to recover lost revenue through financial analysis and stakeholder communication.

• Prepare and manage operational budgets, conduct cost analysis, and track revenue against expenditures to support financial decision-making.

• Serve as primary liaison across Facilities, HR, IT, and Procurement, managing complex cross-functional relationships in a high-stakes environment.

• Maintain compliance with USDA, IACUC, and state regulatory standards, managing audit-ready documentation and internal controls.

Animal Technician 4 & 3 (Promoted) Yale University School of Medicine New Haven, CT 2021 - 2023

• Built operational systems including a reorder-point supply system that prevented shortages and improved consistency across a satellite facility.

• Trained staff on procedures and SOPs; maintained detailed compliance documentation; served as point of contact between unit and facilities.

Operations Lead REI Milford, CT 2016 - 2021

• Managed scheduling, payroll, inventory, safety compliance, and full-cycle hiring across five departments.

• Led financial forecasting and labor planning by analyzing revenue and operational data; managed budgets exceeding

$90,000.

• Designed and led community stewardship initiatives and redesigned operational training modules for consistency and performance.

• Selected to support new store openings, training incoming operations managers and setting up systems for launch. COMMUNITY PRACTICE & VOLUNTEER LEADERSHIP

Founder, End-of-Life Doula & Birth Doula Atabey Obsidiana LLC 2023 - Present

• INELDA-trained end-of-life doula listed through the National End-of-Life Doula Alliance (NEDA Proficient), providing grief support, legacy work, and non-medical care for individuals and families navigating death and major life transitions.

• Provide full-spectrum birth doula support including continuous emotional, physical, and informational care through labor, delivery, and immediate postpartum.

• Accepted as a Perinatal Safe Spot through the National Perinatal Task Force, serving as a designated community resource for families navigating birth, abortion, and pregnancy loss.

• Offer culturally informed care shaped by Puerto Rican heritage, botanical wellness, and ancestral knowledge across birth, postpartum, and end of life on a sliding scale, centering accessibility for BIPOC, Latine, and low-income communities.

• Manage all operations, systems, scheduling, and communications independently, including Google Workspace, Airtable, Squarespace, and social platforms.

Director of Operations & IT, Board Member Everybunny Counts Rabbit Rescue (Nonprofit) 2023 - Present

• Serve as operational backbone of an all-volunteer nonprofit, managing platforms, onboarding, scheduling, file archiving, donor systems, revenue tracking, and communications with no paid staff.

• Build and maintain donor tracking, CRM, fundraising, and information management systems from the ground up using Airtable, Zeffy, Givebutter, PayPal, and Google Workspace.

• Support grassroots fundraising infrastructure that has raised over $217,852 through Zeffy, while supporting an organization with total contributions approaching $500,000.

• Maintain campaign records, donor data, intake workflows, board documentation, and operational reporting to support fundraising, outreach, and organizational sustainability.

• Built automated intake and triage systems using conditional logic to improve response time and streamline operations.

• Coordinate and support 50+ fosters and volunteers, contributing to the intake and placement of over 100 animals annually.

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