Administrative Assistant/Customer Service
Resume:
Certificate:
Phlebotomy
Branford Institute
New Jersey
*******@*****.***
Cornwall, USA 12518
Skills
• Sales support
• Sales techniques
• Accounts management
• Point of sale
• Cash register operation
• Cash handling accuracy
• Inventory management
• Customer service excellence
• Computer literacy
• Microsoft Word proficiency
Presentation software
proficiency
•
• Account balancing
Education
Detail-oriented administrative professional dedicated to elevating customer satisfaction through accurate and efficient transaction processing. Skilled in training new staff and managing daily operations, fostering a high-performing retail environment while maintaining exceptional service standards. Tory Burch - Sales/Cashier/Operations Support Associate Central Valley, USA
09/2019 - 08/2025
Security American Title - Office Assistant/Abstractor/Researcher Fairfax, USA
01/2013 - 07/2014
ASAP Title Abstract - Office Manager/Abstractor/Researcher Fairfax, USA
02/2002 - 09/2012
Ngoc Paton
Summary
Experience
Processed customer transactions efficiently and accurately, enhancing customer satisfaction in high-end retail environment.
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• Ensure a high level of customer service through extensive product knowledge Trained new employees on store tasks and policies, ensuring smooth onboarding and operational consistency.
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Assisted with operational and back of house activities, maintaining high standards for cleanliness and organization.
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Analyzed and summarized legal documents, facilitating accurate record-keeping and timely decision-making.
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Managed daily office operations and ensured optimal functioning of equipment to support workflow
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Organized files and developed spreadsheets to streamline information retrieval and reporting processes
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Maintained precise records of title abstracts and legal documents to support legal compliance and facilitate timely access.
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Oversaw accounts payable and accounts receivable processes, ensuring timely and accurate financial transactions.
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Reviewed and organized files for completeness and accuracy, scanning and filing forms, reports, correspondence, and receipts to enhance document retrieval.
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• Trained new staff on office policies and software systems.
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