Customer Service & Childcare Professional

Melissa Borton

519-***-**** ********@*****.***

Talbot St N, Simcoe, ON

Qualifications Summary

Reliable and hardworking professional with experience in fast-paced environments. Skilled in teamwork, organization, and maintaining a clean and efficient workspace. Quick learner with strong problem-solving abilities, looking for an opportunity to contribute to a dynamic team.

Skills Overview

Customer Service and communication experience – Engaged with customers, coworkers and supervisors in a professional and helpful manner

Good time management – Handles multiple tasks while meeting deadlines in fast-paced setting

Team player – works effectively in team environments to complete tasks efficiently

Work well under pressure, especially during peak hours

Available for immediate employment

Employment Experience

Homecare and Childcare Provider Simcoe, 2005 – 2025

Collaborate with educators regarding Individual Education Plan to optimize learning

Implement behaviour plans to encourage positive interactions

Ensure learning environment was safe and developmentally appropriate

Provide support to encourage development of life skills

Support neighbourhood families by giving quality childcare

Prepare healthy snacks and meals

Early Childhood Educator, Today’s Family, Handyman / Norfolk, 2018 – 2020

Supervised school aged children in a before -and-after school program

Developed and implemented a variety of activities to facilitate learning through play

Guided children through healthy, positive conflict resolution

Kitchen Helper, The Barrel Pizza, Simcoe, 2017 – 2018

Prepped salads, pastas, sauces and desserts by following recipes

Cleaned and sanitized kitchen machines and equipment

Collaborated with kitchen staff to ensure a pleasant dining experience

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Early Childhood Educator / Cook, Laugh & Learn Daycare, Delhi, 2017

Prepared balanced, nutritious meals and snacks specific to Canada’s Food Guide

Maintained a clean and sanitized kitchen in accordance with food and safety guidelines

Interacted with children using positive guidance

Kitchen Assistant, The Pepper Pit, Simcoe, Seasonal 2015

Expedited and assembled orders efficiently in a fast-paced work setting

Demonstrated ability to work alone or in a team focused environment

Education

Food Safety Certification 2025-2030

Early Childhood Educator Program, Fanshawe College, Simcoe, 2015 – 2016

GED, Adult Learning Centre, 2000

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