Customer-Focused Remote Support Professional

JOSHUA TARVER

Houston, TX 713-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Customer-focused professional with experience in customer service, call center support, logistics, and event coordination. Skilled in handling inbound and outbound calls, resolving customer issues, data entry, scheduling, and administrative support. Proven ability to work in fast-paced environments while delivering strong communication, problem-solving, and service skills. Seeking a Remote Customer Service Representative, Call Center Agent, Virtual Assistant, Data Entry, or Administrative Support role.

CORE SKILLS

Customer Service • Call Center Support • Inbound/Outbound Calls • Issue Resolution • Data Entry • Appointment Scheduling • Virtual Assistance • CRM Systems • Microsoft Office • Google Workspace • Email Support • Time Management • Communication • Team Collaboration PROFESSIONAL EXPERIENCE

Call Center Representative 2024

Handled inbound customer calls, provided service support, resolved customer inquiries, updated account information, and maintained professionalism in a high-volume call environment. Customer Service Representative – Bounce Energy 2018 Assisted customers with billing questions, service issues, account updates, and general support. Provided clear communication and maintained customer satisfaction. Warehouse Associate – Amazon 2025–Present

Processed orders, handled shipping/receiving tasks, maintained accuracy, and followed safety procedures in a fast-paced warehouse environment.

School Custodian – Houston ISD 2025

Maintained facility cleanliness, assisted with events, and ensured safety compliance across school environments.

Event Coordinator – The Fun Guys Hospitality Group 2024–Present Managed event scheduling, vendor communication, customer support, registrations, and promotional outreach via online platforms and social media. CERTIFICATIONS

Forklift Certification • OSHA Safety Training • Warehouse Safety Knowledge EDUCATION

High School Diploma / GED

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