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Administrative Support & Operations Specialist

Location:
Miami, FL
Posted:
June 16, 2026

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Resume:

maria vizcaino

**** ***** ****** ***.

Clewiston, FL 334400

Phone: 954-***-****

E-mail: ***********@*****.***

Qualification Summary

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Education

AA Business Administration & Management (1 year)

● Developed innovative PowerPoint presentation for seminars.

● Coordinated quarterly sales seminars for disclosure of high volume of prospective buyers that contributed to increase in sales.

● Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality. Associations

The UPS Store Franchise Network

● Quarterly Network Meetings

● Yearly Franchise Exposition

Experience

Logistics Specialist / Office Manager ( July 2014 – January 2026) JC & A Inc., The UPS Store (3692 Grand Ave. Coconut Grove, Fl. 33133)

● Coordinate Logistics for shipping domestic & internationally, carrier release documentation, billing and accounts receivable

● Obtain Insurance for High Value projects being transported, installed and/or shipped

● Manage schedules and all communication/instructions for local services provided to Art Galleries / Artists

Resume: maria vizcaino

● Prepare Bi-weekly payroll for all associates. Maintain updated employee files with all certificates and training records

● Responsible for all areas of technology to be kept running efficiently. Training all the staff on new software & hardware. Ordering and installation coordination of computers and multi-function production machines

● Assist with monthly invoicing, bank deposits, paying vendors. Prepare monthly financial packets for the accountant

● Prepare quotes for high end projects to include costs for packing / crating, shipping and White Blanket Services

● Coordinate projects with out of state companies

Administrative Assistant (January 2007 – July 2014) Senatus, LLC. The UPS Store Regional Corporate (111 N. Pine Island Road Suite 106 Plantation Fl. 33324)

● Responsible for meeting quotas of field support/training on a quarterly basis

● Processed and coordinated construction projects

● Assisted the VP of Franchise Sales and Coordination Manager

● Processed applications and sorted qualified applicants for disclosure

● Communicated with the franchise corporate office. Assisted VP and pre-franchisee with coordination of approval process, including financial qualifications, franchise approval, contracts and training

● Lead in projects of franchisee events of transferring in/out/renewing

● Organized, attended and produced informational packets for sales seminars and quarterly network meetings

● Facilitated business meetings, daily calendars and traveling arrangements for principals of the company

● Presented at and assisted with planning quarterly network meetings

● Recorded site selection for future expansion options

● Created and maintained website advertising listings

● Rearranged companies filing system, handled incoming and outgoing correspondences on multiple accounts for multiple companies

● Managed the maintenance and ordering of office supplies and inventory Administrative Assistant (November 1998 –January 2007) Premium Care Medical. (15299 Orange Blvd Suite 101, Cooper City 33341

● Ensured customer/patient satisfaction

● Processed and updated order confirmations

● Communicated with Medicare for approval and payment

● Prepared prescription renewals

● Maintained weekly reports with the billing company on all equipment being Page 2 954-***-****

Resume: maria vizcaino

billed

● Assisted the billing department with billing Medicare

● Resolved customer's requests and shipments on a timely and accurate manner

● Managed project orders from entry to completion, including purchasing from different vendors.

● Invoiced monthly maintenance visits

● Maintained accurate patient records and payment reports

● Handled incoming and outgoing mail and packages and made deposits for the company

● Purchased office supplies and printing needed.

Skills

● Typing (25-30 WPM), computer skills, professional on the phone, great communication, fax, filling, cash register, copies, scanning, printing,

● Language: English and Spanish bi-lingual

● Computer: Proficient in Windows, Microsoft Word, Outlook, Excel, PowerPoint, Email, ACT, application softwares

● Excellent organizational skills, self-motivated, project coordinator, detail-oriented, dedicated, problem solver, resourceful, decisive, priority setter for immediate and/or long-term effectiveness. Proven ability to work under changing fast-paced environment. Fully capable to work individually or with a group. Capable to motivate staff to ensure smooth workflow and increased productivity.

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