Multifaceted Customer Service & Caregiver Professional

LAFREDA GAYDEN

Humble, TX ***** 346-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Dedicated and dependable customer service professional with experience in cosmetology, home health care, and delivery services. Recognized for building strong relationships, providing exceptional client support, managing multiple priorities, and maintaining professionalism in fast-paced environments. Skilled in communication, time management, problem-solving, and delivering high-quality service.

CORE COMPETENCIES

• Customer Service & Client Relations • Time Management & Organization

• Hair Styling & Beauty Services • Caregiving & Personal Assistance

• Communication Skills • Dependability & Professionalism

• Safety Awareness • Team Collaboration

PROFESSIONAL EXPERIENCE

Hair Stylist Self-Employed Houston, TX (03/2020–Present)

• Consult with clients to identify style preferences and recommend appropriate services.

• Perform hair cutting, coloring, and styling services while maintaining high customer satisfaction.

• Manage appointments, client communications, and workstation sanitation. Delivery Driver DoorDash Houston, TX (06/2019–Present)

• Deliver orders accurately and efficiently while meeting strict time expectations.

• Maintain excellent customer service and resolve delivery issues professionally.

• Demonstrate reliability, route planning, and safe driving practices. Home Health Care Provider Pride Houston, TX (09/2016–06/2020)

• Assisted clients with activities of daily living, mobility, and personal care needs.

• Provided compassionate support while promoting client comfort and independence.

• Administered medications and maintained accurate care routines. EDUCATION

Common Wealth Institute – Mortuary Science

CERTIFICATIONS

• Bloodborne Pathogens (BBP) Certification – OSHA Compliant Training

• HIPAA Training & HIPAA Compliance Certification

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