Service-Oriented Operations Professional
Resume:
Lesley Thomas
To be of service is the best way to find peace
Lot 8
Oregonia, OH 45054
(937) 853 - 7086
****************@*****.**
m
EXPERIENCE
Cox Automotive/ VITU - Wilmington, OH - Sr. Business Services Specialist
April 2021 - July 2025
Ran the daily operation of the dispatch department which provided work for multiple departments that had to be processed in a timely manner to remain compliant with the client’s contracts. Executed and release vehicle titles as requested by the client Handled issues with titles to be corrected, found or replacements for missing titles, and releasing titles in an expedited fashion depending on the requests of the client.
Gilligan & Co, Monroe, OH - Dunkin’ Donuts
July 2019 - November 2020
Customer Service both in store and drive thru
Placed daily donut orders, weekly supply orders, and weekly inventory counts
Ordered change for store and made deposits
Cooked food as well as made specialty drinks
Pilot, Franklin, OH - Subway clerk
July 2018 - July 2019
Made sandwiches
Rang customers out
Prepped ingredients to go on the line
Homewoods Suites by Hilton, Cincinnati, OH - Kitchen Manager
September 2017 - July 2018
Placed weekly supply orders
Created breakfast menu
Made weekly schedules
Hired and fired employees
SKILLS
Shift Lead trained
Daily Paperwork
Trained for Assistant
Manager position
Multi-tasking
Dedication to doing the best
job possible
Strong Communicator
Organized to be efficient
Quick learner
Attention to detail
AWARDS
Gold and Silver awards thru
the Girl Scout Association
Previously ServSafe certified
LANGUAGES
English
Loveland Chiropractic, Loveland, OH - Front Desk
Receptionist
2009 - 2013
Answered Multi-line phone for 2 chiropractors
Scheduled appointments for return treatments as well as new patients
Gathered and entered paperwork for patient records including the insurance information
Bill appropriate codes to insurance companies for patients Sold supplements to patients as needed
Uni-Mart, State College, PA - Assistant Manager in the Burger King restaurant
2004 - 2006
Supervised staff during a variety of shifts
Completed daily paperwork including deposits made into the safe. Responsible for handling issues that could arise during shift. Penn State University, State College, PA - College of Earth and Mineral Sciences - Front desk receptionist for the student center.
1999 - 2004
Assisted the academic advisors with materials and support as needed.
Scheduled tours with appropriate departments and appropriate facility members for new and/or potential students. Handled both schedules for the academic advisors including travel accommodations and out of town itineraries.
Main shipping location for FEDEX for the whole department. Made pamphlet folders for prospective students and were mailed out and also handed out at recruiting events.
Answered phones, filing, answering email requests and working with multiple departments across the whole campus to make sure students got needs met.
Tri-State Paper Inc., Waynesville, OH - Accounts Receivable 1998 - 1999
Accounts Receivable
Answered Phones
Helped with Accounts Payable
General Motors, Moraine City, OH - Assembly Line Operator 1995 - 1998
Worked on the assembly line
Cub Foods, Bellbrook, OH - Cashier
1993 - 1995
Ran the register
McDonald’s, Centerville, OH - Crew Trainer
1991 - 1993
Trained new employees
Trained current employees on new jobs/tasks
Re-Trained employees when warranted
EDUCATION
University of Phoenix, AZ - Social work degree
2011 - 2015
Associate degree towards Bachelor’s degree
Wayne Local, Waynesville, OH - Diploma
1990 - 1994
College prep courses
References
Jamie Bailey
Co-Worker and Boss
Nancy Bollhauer
Former Boss
Vicki Deeds
Former Boss
Contact this candidate