Andrea Kurtz
Aurora, Colorado *****
720-***-**** *************@*****.***
Professional Summary
Compassionate and dedicated behavioral health and human services professional with extensive experience supporting individuals in mental health, residential care, rehabilitation, and community-based settings. Skilled in psychoeducational group facilitation, life skills development, behavioral support, crisis intervention, case management, and client advocacy. Experienced working with adults, youth, individuals with autism, psychiatric populations, and clients navigating recovery and independent living. Strong background in maintaining structured and supportive environments, implementing treatment-focused interventions, documenting client progress, and collaborating with interdisciplinary teams. Recognized for strong communication, leadership, professionalism, and the ability to build therapeutic rapport while promoting accountability, emotional wellness, and long-term stability.
Certifications, Licenses & Training
• Qualified Behavioral Health Assistant (QBHA)
• Certified Nursing Assistant (CNA) – Since 2011
• CPR/BLS Certified
• Peer Coach Certification
• Cosmetology License
• Behavioral Therapy Training – Autism
• Advanced Security Training – 40 Hour State Approved
• Valid Driver’s License
Professional Experience
Qualified Behavioral Health Assistant (QBHA) / Life Skills Navigator 2025 – Present
• Facilitate psychoeducational and life skills groups focused on emotional regulation, coping skills, communication, self-awareness, distress tolerance, relapse prevention, healthy relationships, budgeting, and independent living skills.
• Develop and implement structured lesson plans, therapeutic activities, worksheets, and recovery-oriented interventions aligned with treatment goals.
• Complete clinical documentation including DAP notes, behavioral observations, progress notes, and group summaries while maintaining confidentiality and professional standards.
• Support clients in developing healthy coping strategies, daily living skills, emotional regulation, and improved decision-making abilities. House Manager Ready to Work
• Provide daily oversight and operational support within a residential facility while maintaining a safe, structured, and supportive environment.
• Monitor resident behavior, enforce house expectations, and utilize de-escalation techniques during behavioral or emotional crises.
• Coordinate scheduling, inventory oversight, maintenance communication, and resident support.
Case Manager / Behavioral Technician Autism Learning Partners
• Conducted case management assessments, client screenings, and aftercare planning to support treatment continuity.
• Implemented individualized behavioral treatment plans for children with autism using ABA techniques.
• Collaborated closely with therapists and caregivers to support behavioral interventions and skill development.
Cosmetologist / Shift Lead Great Clips & Independent Work
• Supervised daily operations including staff support, inventory management, scheduling, and cash handling.
• Provided specialized hair care services for elderly, disabled, and homebound clients. Certified Nursing Assistant (CNA) Various Psychiatric Facilities & Nursing Homes 2011 – 2024
• Assisted patients and residents with activities of daily living including hygiene, mobility, nutrition, and personal care.
• Supported rehabilitation and treatment plans in collaboration with nursing staff and therapy teams.
• Provided compassionate care within psychiatric and long-term care environments. Live-In CNA / Private Caregiver Private Clients
• Provided 24-hour in-home care and supervision to support client safety and independence.
• Assisted with mobility, medication reminders, hygiene, meal preparation, and daily living activities.
Education
• Emily Griffith Technical College – Certified Nursing Assistant (CNA) – 2011
• Emily Griffith Technical College – Cosmetology Training Program
• Colorado Skills Institute – Qualified Behavioral Health Assistant (QBHA)
• Behavioral Therapy Courses for Autism
• Currently Pursuing Degree in Psychology
Professional Skills
• Psychoeducational Group Facilitation
• Life Skills Development & Coaching
• Crisis Intervention & De-escalation
• Behavioral Health Support
• Case Management & Client Advocacy
• Treatment Documentation & DAP Notes
• Motivational Interviewing
• ABA Techniques & Autism Support
• Community Resource Navigation
• Professional Boundaries & Ethical Practice
• Conflict Resolution
• Interdisciplinary Team Collaboration
• Inventory Management & Facility Oversight
• Scheduling & Operational Coordination
• Trauma-Informed & Recovery-Oriented Care
• Mental Health & Psychiatric Support
• Customer Service & Leadership Experience