JAMEN VANDERVORT
Hamden, CT *****
Email: ****************@*****.***
Phone: 860-***-****
PROFESSIONAL SUMMARY
Detail-oriented and reliable professional with 5+ years of customer service, administrative support, and behavioral health experience. Strong computer skills, accurate data entry, and excellent communication abilities. Quick learner who adapts fast to new systems, environments, and responsibilities. Seeking an office or desk-based role where I can apply my organizational skills and customer-focused approach. CORE SKILLS
• Computer & Office Skills (7+ years)
• Data Entry & Documentation
• Customer Service & Front Desk Support
• Scheduling & Time Management
• Google Workspace (Docs, Sheets, Drive)
• Communication & Interpersonal Skills
• Medication & Inventory Tracking
• Supervising & Team Support
• Problem-Solving
• CPR Certified (Expired but previously held)
PROFESSIONAL EXPERIENCE
Support Staff
Turnbridge — New Haven, CT
September 2024 – Present
• Maintain client safety in a residential rehabilitation setting.
• Prepare and organize daily medications and ensure clients follow schedules.
• Document client activities and report safety concerns promptly.
• Provide emotional and practical support while upholding program rules. Intake Team Lead
Retreat Behavioral Health — New Haven, CT
May 2022 – June 2024
• Completed patient intakes, verified insurance coverage, and maintained accurate records.
• Searched and processed new patients to ensure safety and proper care assessment.
• Communicated with insurance companies to resolve billing or coverage issues.
• Provided supervision and support to other intake staff members.
• Ensured compliance with confidentiality and healthcare documentation standards. Sales Associate
TJX Companies — Hamden, CT
August 2021 – May 2022
• Worked across multiple store departments including cashiering, stock, and cleaning.
• Supported customers with purchases, returns, and product questions.
• Kept sales floor organized and assisted with backroom inventory. Sales Associate / Customer Service
Party City — Hamden, CT
September 2019 – October 2019
• Operated register, restocked shelves, and assisted with costume fittings.
• Supported customers during high-volume holiday season.
• Maintained organization in stockroom and on sales floor. Bagger / Front-End Support
ShopRite — Hamden, CT
June 2018 – August 2019
• Bagged groceries and assisted customers with immediate concerns.
• Retrieved shopping carts and maintained front-end cleanliness.
• Helped customers find items and provided general store support. EDUCATION
Hamden High School — Hamden, CT
High School Diploma (2019)
Focus Area: Film Production
ADDITIONAL INFORMATION
• Fast learner with the ability to quickly master new software and tasks.
• Strong visual learner with excellent attention to detail.
• Comfortable working independently or as part of a team.