Office Manager & Senior Accounting Coordinator

MONICA L. BLAIR

************@*****.*** 901-***-**** Collierville, TN 38017

Summary

Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.

Skills

Microsoft Office

QuickBooks

Paylocity

NetSuite

Nexonia

Budgetary Planning

Performance Tracking and Evaluation

Patience

Inflow

Senior Leadership Support

Customer Relations

Data Entry

Accounts Payable and Receivable

Onboarding and Orientation

Administration and Reporting

Revenue Forecasting

Notary for State of Tennessee

Customer Service

Training

Experience

MSM Solutions

Memphis, TN

Customer Service Coordinator

06/2023 – Present

CBRE – Robert Half Contract

Memphis, TN

Senior Accountant

04/2023 – 05/2023

Customer Service Coordinator:

Coordinate orders with Customers

Manage supply stock for Company

Verify receipt of stock before approving payment of bills

Prepare sales orders for billing clients

Manage funds and billing for Marketing

Act as a backup for Bookkeeper

Financial Management:

Conduct Financial Analyst

Maintain General Ledger

Review and Process billing/invoicing

Apply Cash Payments

Research and Resolve Accounts Receivable issues

Prepare Income statements and Balance Sheets

Reviews and verifies the accuracy of Journal Entries

Prepares Balance Sheet reconciliation

Train Employees on accounting and software

Strategic Resource Management

Memphis, TN

Office Manager/Controller

08/2005 – 1/2023

Office Management:

Served as a key point of contact for Clients, Prospects, Vendors, and other contacts in the office.

Handle day-to-day operations of the office.

Gather and prepare due diligence documents for potential clients and verify we have a confidentiality in place.

Order and maintain office supplies.

Anticipate and respond to requests from the management in the office.

Schedule meeting and appointments.

Financial Management:

Organized financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.

Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.

Compiled information for the Project Manager reports for weekly meetings.

Confirmed accuracy of the tracking reports when they have been submitted for billing.

Processed payroll and payroll taxes for many states.

Controlled all parts of the projects such as creating the projects, billings, commissions, and payments to apply to the projects.

Managed all aspects of the Accounts Payable and Accounts Receivable for the company.

Human Resource:

Ensure potential employee receives drug test and background check.

E-Verify all I-9’s when on boarded

Conducted new hire orientation

Verify the new employee is set up in the various systems they will be using for the company

Make certain new employee gets set up on the company insurance.

Review and audit HR data for accuracy and make recommendations to HR team on corrections as needed.

Guarantee when an employee is terminated, they receive Cobra insurance, get terminated from the various systems, and their pay gets processed. Education and Training

University of Memphis Memphis, TN

Bachelor of Business Administration in Management Information Systems 05/2000

Activities

Girl Scouts of America – Troop 13656 Collierville, TN Girl Scout Leader: 2013-2021: Managed financials for Troop 13656 for 8 years Organized fund raisers (cookie booths and candy sales), First Aid and CPR trained, and helped manage many girls. Awarded: Girl Scouts Heart of the South Council – Volunteer of Excellence 2018-2019.

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