Shoaib Safazada
Triangle, VA ****
Professional Summary:
Highly organized Order Entry and Administrative Specialist with 23+ years of experience in administration field, data entry, documentation, service, and operational support. Experienced in processing high-volume records, coordinating with internal teams, and preparing reports. Known for accuracy, attention to detail, and strong organizational skills. Education:
Database Administration, Data Group – Alexandria, VA 2019
Associate in Business Administration, Kardan Institute – Kabul, Afghanistan 2010
Kabul Computer Center - Kabul Afghanistan 2002
Skills:
Fluent in 7 languages (Dari, Pashto, Urdu, Farsi/Persian, Hindi, English) - Data Entry - Order Entry - Records Management - Document Scanning & Filing - Customer Service - Administrative Support - Report Preparation - Scheduling & Coordination - Database Management - File Management (Electronic & Paper) - Attention to Detail - Time Management - Team Collaboration - Confidential Information Handling Professional Experience:
Defense Health Agency (DoW) – Virginia, USA Apr 2023 – Present Administrative Assistant / Medical Records Technician
Register patients and verify demographic and insurance information
Enter accurate patient and order data into electronic systems
Print wristbands and confirm patient appointments
Scan, upload, and maintain electronic medical records in compliance with HIPAA
Provide administrative and logistical support to clinical teams
Coordinate medical training (PSB & CBT) for military staff
Prepare Travel Authorization Memorandums and coordinate travel logistics
Maintain records, perform data entry, and manage documentation
Prepare and submit NCTSN quarterly reports
AMN Health Services – Virginia, USA Oct 2022 – Present Remote Medical Interpreter
Provide Remote Interpreter services to Hospitals, Clinics, NGOs, government entities, legal entities, etc
Provide effective video remote interpreting services for consumers
Complete video and platform training and pass the internal readiness check before taking live calls.
Participate in ongoing quality assurance and call monitoring programs. Department of Motor Vehicles (DMV) – Virginia, USA Aug 2019 – Mar 2023 Administrative Office Specialist
Provided high-volume customer service in a fast-paced office environment
Processed transactions involving fiscal duties, accounting, and cash handling
Interpreted and explained complex policies and procedures to customers
Worked collaboratively with diverse teams and customer populations
Ensured accuracy and compliance with state regulations Catapult Solution Group – Virginia, USA Jan 2018 – Aug 2019 Records Clerk
Performed high-volume data entry and records tracking in automated systems
Maintained physical and electronic filing systems
Scanned, indexed, updated, transferred, retired, and archived records
Checked files in and out while ensuring data accuracy and confidentiality U.S. Embassy Kabul – Department of State Aug 2009 – May 2017 Program Associate / Program Manager
Managed program operations and monitored progress toward organizational goals
Analyzed reports and developed implementation plans
Created and maintained account records for finance and procurement departments
Prepared and submitted quarterly program reports
Coordinated with internal teams and external stakeholders European Union – Kabul, Afghanistan Nov 2006 – Aug 2009 Administrative Assistant
Provided administrative, logistical, and secretarial support
Managed executive calendars and coordinated meetings and transportation
Drafted memorandums and official correspondence
Performed data entry and maintained organized filing systems CARE International – Kabul, Afghanistan Jan 2002 – Nov 2006 Administrative Assistant / Data & Contract Officer
Collected and analyzed project data from multiple programs
Prepared financial and project reports for donor agencies
Coordinated project surveys and maintained databases
Drafted correspondence and provided comprehensive administrative support