Workday Integrations & HR Operations Specialist
Resume:
Lavanya Punukollu
**********@*****.***
Professional Experience
Over 15 years of extensive experience in Information Technology Industry.
* ***** ** ********** ** Workday Integrations and HR Operations (Workday Product Management). Collaborative engagement with various stakeholders: Global HR teams, Technology, Compliance, Talent Management and Compensation teams.
Hands on Experience on Integration related technologies such as SOAP, REST, WSDL, sftp, XML/XSLT, PECI, PICOF, Workday Studio and Core Connector
Experience in configuring Workday Core HCM, Supervisory Orgs, Configurable Security, Business Processes, Custom Reports, Calculated fields and EIB integrations.
Experience in performing HCM tasks like defining Job Profiles, Job Families, and Job Family Groups position creations, employee hiring, transfers, promotions, demotions, and terminations etc., as part of Workday Testing requirements.
Created Custom Reports and scheduled reports as requested by end-users.
•Having good understanding and work experience includes end–end implementation Good analytical and communication skills and ability to work independently with minimal
Supervision and perform as part of a team.
Relevant Technical Skills
Domain Knowledge
HCM, Payroll, Benefits, Finance, HRMS,
Cloud Technologies
Workday CCW, Studio, XSLT, EIB, WECI, ServiceNow, REST,Mulesoft
OS/Protocols
Windows 2016,2012R2, UNIX, RHEL Linux, SFTP,SOAP,API
Languages
SQL, PL/SQL,
Database Tools
Toad 8.5, SQL*Loader
Tools
MS Visio, MS Project, MS Access, Microsoft Excel
RDBMS
Oracle11i,10g,8i, SQL Server 2012,2008, Sybase ASE 15.x,16.x MS-Access
Education
Master of Business Administration in 2001
Post Graduate Diploma in Computer Applications
Professional experience
Client: Plante Moran May 2023– Till date
Role: Workday Integration Lead
Key Responsibilities
• Owned end-to-end Workday integrations: Directed design, documentation, monitoring, error handling, and production support across all integration workflows.
• Maintained integration governance: Developed and updated a master integrations document capturing process gaps, escalation paths, stakeholder contacts, and error resolution procedures.
• Led vendor and stakeholder engagement: Facilitated discovery sessions, managed vendor communications, and documented business and technical requirements.
• Orchestrated regression testing cycles: Coordinated bi-annual regression testing with Module Owners to validate integrations impacting their domains.
• Directed technical reviews: Conducted code reviews and collaborated with implementation partners to refine design and ensure alignment with best practices.
• Optimized integration performance: Continuously analyzed system efficiency, implemented improvements, and ensured timely delivery of all required documentation.
• Leveraged vendor expertise strategically: Ensured customer expectations were exceeded and facilitated knowledge transfer prior to production deployments.
• Served as escalation authority: Acted as the primary escalation point for Module Owners and Integration Owners on integration issues and system changes.
Environment: Workday Reports (Standard, Advanced), Workday Integrations (EIB, Core Connector, Custom Studio), HCM, Payroll, Finance, Benefits, Recruiting
Client: Federal Reserve Bank Apr 2022– Feb 2023
Role: Workday Integration Consultant
Responsibilities
Designed and Developed Outbound Integrations via CCW /DT (VA New Hire, United Way, Glint)
Designed and Developed Inbound Financial Integrations Amex Credit Card using Studio.
Designed and Developed Benefit Focus, Concur Expense, Service Now, MuleSoft, Equifax Integration using Studio/CCW
Worked with cross-functional business teams in planning, design, development, and deployment of projects.
Created Integrations for Payroll, Benefits, HCM, Recruiting, Time Tracking, Financial Modules
Created EIB Integrations for Hewitt Payroll Deductions, Created Custom Reports, Calculated Fields (Eval, ESI, LRV, EMI etc.,)
Configure, Developed and Test CCW, WECI between Workday and External Systems.
Experience with Jira, Bitbucket and Confluence agile toolsets.
Designing, building, testing and deploying and maintaining integrations and reporting solutions within HR related domains as Payroll, Benefits, Recruiting, etc.
Environment: Workday Report Writer (Standard, Advanced), Workday Integrations (EIB, Core Connector, Studio, Cloud Connect), Workday HCM, Finance, Payroll, Benefits)
Client: Best Buy Inc., Nov 2020 – Mar 2022
Role: Workday Integration Consultant
Responsibilities
Designed and Developed Outbound Integrations via CCW and DT (Sedgwick, Oracle, Documentum), EIBs (Tower Watson, Oracle GL, EY Payroll).
Designed and Developed Inbound Payroll Integrations (Fidelity, TLC) using Studio.
Created ISU, ISSG for HCM/Payroll/Finance and Benefit Integrations
Created PGP Keys, and Configured SFTP, HTTP, AWS and Google for Delivery.
Collaborated with QA, and cross-functional business teams in planning, design, development, and deployment of projects.
Designed/Developed Benefit Integration (Fidelity, Alight).
Working knowledge of integration related technologies such as SOAP, REST, WSDL, sFTP, XML/XSLT, PECI, PICOF, Workday Studio and Core Connector.
Environment: Workday Report Writer (Standard, Advanced), Workday Integrations (EIB, Core Connector, Studio, Cloud Connect), Workday HCM, Payroll, Benefits)
American Heart Association (Non-Profit) Feb 2019 – June 2020
Role: Workday Developer
Responsibilities
Designed and Developed Inbound and Outbound Integrations using CCW/EIB
Used JIRA for Ticketing, Data Validation
Cloud Connect for Benefits (Aetna, VSP, Delta Dental, Fidelity, Vanguard CCB).
Designed and Developed Custom Workday Reports (Worker Demographic, Payroll Reports, Benefit Reports)
Update Readiness - Keep current with Workday releases, via release notes, and schedule internal release review meetings to understand changes and new functionality.
Performed Integration event analysis which includes monitoring scheduled integrations and completing ADHOC integration requests.
Performed error analysis on Workday Custom reports.
Logged tickets ad resolved the issues within standard time.
Environment: Workday Report Writer (Standard, Advanced), Workday Integrations (EIB, Core Connector, Studio, Cloud Connect), Workday HCM, Benefits, Payroll, Compensation)
Artech Info Systems May 2014 – Jan 2018
Client: IBM
Sr. Database Administrator
Responsibilities:
Database administration of MS-SQL, Sybase databases.
Installing and maintaining SQL Server, Sybase database systems. Maintaining the database systems, includes but is not limited to ensuring successful backups, resolving system issues.
Opening cases with technical support to resolve issues, monitoring success and failure of automated jobs, monitor system availability, updating system documentation, system, and database recovery, etc.
Coordinating with the Systems Administration team, install and maintain Boardwalk approved
application software and systems that integrate with Boardwalk's database systems. Updating database systems by reviewing, planning, testing, and installing database security patches.
Worked on Workday Data Conversion, SQL Queries, VLookup.
CISCO Systems, Milpitas, CA Dec 2010 – Apr 2014
Project Manager
Summary at Cisco
Involved in attending the DC triage meetings, sending the budget estimates to the application team. Follow up on budget approval and updating the cost estimates in DC Bundle. Booking and reconciling the cross charge in Fin ABC tool. Maintaining the quarterly budget excel, resources estimation sheet, weekly report on approved and pending projects, tracking Wiki/EDM access, updating mailer alias, daily reports of Remedy cases and maintaining /ordering Laptops S/N for the onshore team. Consolidating the status reports and sends the reports to Manager
Tools: Oracle 11i,10g, 8i, Quality Center, Toad, Remedy Management Tool, MS PowerPoint, MS Excel
UFCW, Walnut Creek, CA Nov 2007 – Mar 2010
Oracle PL/SQL developer
UFCW is a trust fund company which manages health care, pension, disability benefits for different organizations.
Summary at UFCW
Creating, modifying stored procedures, functions in PL/SQL to meet business requirements. Developed programs to generate monthly plan graduation notification mailings, extract Pension applications in 2008 and Mandatory Secondary Payer Reporting. Completed different reports such as Claims Workflow for Electronic claims, Retiree Drug Subsidy weekly notifications, Pension Notes Audit Daily Report, listing of Dependent children who are receiving the pension benefits and CBA Notices for 2008 contract. Generating mailing lists for in house and external requests and creating Excel report template and automation report generation programs to produce the reports in Excel format.
TradeBeam, CA, USA Feb 2005 – Oct 2007
Systems Analyst
Summary:
Worked on a B2B global trade management application that integrates the financial supply chain with the physical supply chain. The tool provides order management, restricted party screening, event-based goods tracking and trade compliance engine. This is a J2EE hosted application based on MVC architecture.
Environment:
Oracle10g,9i, SQL Server, Erwin4.1, shell Scripting, PL/SQL, Windows 2003,2000, NT, RHEL
Software Solutions, Cayman Islands Apr 2004 - Dec 2004
Oracle Developer/ Tester
Summary:
Was responsible for the complete development, testing and deployment of the code.
Environment:
Oracle, Java, Java Script, HTML, XML, EJB, Web Sphere, VB Script, QTP, Test Director (Mercury Quality Center), LoadRunner.
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