Executive Administrative Specialist Resume Title: DoD Executive

FRANZISKA E. COLEMAN

Executive Administrative Specialist

Aberdeen Proving Ground, MD Secret Clearance 443-***-**** *********.*******@*****.*** 20+ years supporting DoD, Army, and Government Contracting organizations PROFESSIONAL SUMMARY

Executive and administrative professional with extensive experience supporting senior military and civilian leaders. Expertise includes calendar management, meeting logistics, travel coordination, records management, executive correspondence, briefing preparation, training coordination, and office operations support. CORE COMPETENCIES

• Executive Administrative Support

• Calendar & Schedule Management

• Meeting & Event Coordination

• Human Resources Administration

• Travel Coordination & Logistics

• Records & Document Management

• Correspondence & Report

Preparation

• Training & Onboarding Support

• Stakeholder Relations & Customer

Service

• Process Improvement & Office

Operations

PROFESSIONAL EXPERIENCE

Program Management Support Specialist Booz Allen Hamilton Aberdeen, MD 2025–2026

• Supported government property accountability efforts by managing the receipt, tagging, tracking, storage, inventory, and disposition of Government Property (GP/GFE), ensuring accurate lifecycle records and compliance with contractual requirements.

• Maintained asset visibility and audit readiness through the use of PIEE and AssetSmart, reconciling inventories, updating accountability records across multiple locations, and reducing property discrepancies.

• Assisted with onboarding and workforce readiness initiatives by ensuring timely delivery of contract requirements, supporting mission readiness, and maintaining continuity of operations without disruption to program performance.

• Conducted periodic inventories and supported reporting processes for lost, damaged, or destroyed property, improving documentation quality, data accuracy, and regulatory compliance.

• Developed and delivered guidance to program managers on proper government property management practices and process improvements, enhancing accountability, communication, leadership visibility, and overall compliance across the program.

Program Support Specialist US Army ATEC/AEC Aberdeen Proving Ground, MD 2023–2025

• Coordinated a wide range of administrative and HR-related functions, including civilian recruitment actions, military requisitions, training coordination, security management, contract support, and employee award submissions for a high-visibility Army directorate.

• Managed taskers, suspenses, and action items from initiation through completion, conducting research and leveraging automated databases to provide leadership with accurate updates and decision-making support.

• Developed and maintained workload trackers, reports, presentations, and briefing materials using Microsoft Office Suite to support leadership reporting requirements and organizational planning.

• Collaborated with internal departments, external agencies, and senior stakeholders to coordinate personnel actions, resolve administrative issues, and ensure compliance with established policies and procedures.

• Supported workforce operations by monitoring training requirements, tracking personnel-related actions, maintaining organizational records, and assisting leadership with program administration and resource management activities.

• Improved office efficiency by evaluating administrative processes, implementing workflow enhancements, coordinating special events and executive visits, and serving as a trusted resource on organizational procedures and directorate operations.

Executive Administrator Booz Allen Hamilton Aberdeen, MD 2021–2023

• Provided executive-level administrative support to senior military and civilian leadership, managing complex calendars, scheduling high-priority meetings, coordinating travel arrangements, and ensuring leaders were fully prepared for engagements and decision-making activities.

• Coordinated meetings, conferences, and special events from planning through execution, including agenda development, logistics management, presentation preparation, attendee communications, protocol support, and post-event follow-up actions.

• Served as the primary liaison between leadership, government agencies, contractors, and internal stakeholders, facilitating effective communication and ensuring timely resolution of administrative and operational matters.

• Managed office operations, records management, correspondence review, suspense tracking, and document control processes while maintaining compliance with organizational policies and procedures.

• Developed and maintained standard operating procedures (SOPs), policy memoranda, and administrative guidance documents to improve workflow efficiency and support organizational effectiveness.

• Prepared reports, presentations, charts, briefing materials, and executive communications utilizing Microsoft Office Suite, ensuring accurate and professional delivery of information to leadership and stakeholders. Administrative Assistant PE Systems Remote 2020–2021

• Provided comprehensive administrative support to government leadership, managing complex calendars, coordinating meetings and events, preparing correspondence, and maintaining official records to support daily operations.

• Coordinated internal and external stakeholder communications, meeting logistics, agenda development, attendee management, and onsite event support for leadership briefings and organizational initiatives.

• Prepared executive presentations, briefing materials, visual aids, and correspondence while providing technical support during leadership meetings and formal presentations.

• Maintained records management systems, managed sensitive correspondence and mail distribution, tracked action items and suspenses, and ensured compliance with organizational procedures and documentation requirements.

Executive Administrative Specialist U.S. Army OMP-SANG Riyadh, Saudi Arabia 2019–2020

• Provided executive-level administrative support to the Program Manager and Command Group, coordinating complex schedules, leadership priorities, strategic initiatives, official correspondence, and high-visibility organizational activities.

• Served as a trusted advisor and liaison to senior military and civilian leaders, coordinating cross-functional activities, facilitating communication among stakeholders, and ensuring successful execution of organizational objectives and special projects.

• Supported HR and personnel administration functions, including recruitment, onboarding, staffing actions, awards processing, position management, PCS orders, and employee records management utilizing USA Staffing and other automated systems.

• Planned and executed executive events and official functions while managing logistics, schedules, budgets, correspondence, and protocol requirements for senior government officials. Administrative Assistant / HR Program Support U.S. Army OMP-SANG Riyadh, Saudi Arabia 2017–2019

• Supported a broad range of HR and administrative functions, including personnel actions, recruitment and onboarding activities, awards administration, employee records management, travel coordination, and workforce planning for a complex international Army organization.

• Served as the primary point of contact for civilian personnel programs, providing guidance on staffing actions, performance appraisals, awards, incentives, position management, regulatory compliance, and employee lifecycle processes.

• Coordinated HR projects, training initiatives, recognition programs, onboarding activities, employee records maintenance, and personnel documentation while ensuring compliance with Army policies and procedures.

• Developed correspondence, reports, briefings, SOPs, and administrative documentation, managed calendars, records management programs, SharePoint content, and executive support activities for leadership and command staff.

Program Lead Department of the Army Aberdeen Proving Ground, MD 2007–2016

• Supervised and mentored a team of 10 employees while managing program operations, workforce administration, budgets, reporting, and compliance activities for a large military community program.

• Conducted program evaluations, operational reviews, and process improvement initiatives to enhance organizational effectiveness, resource utilization, and customer service outcomes.

• Developed SOPs, policy documents, training materials, organizational reports, and workforce metrics to support leadership decision-making and regulatory compliance.

• Recruited, trained, and supervised staff; coordinated large-scale events, managed payroll review activities, and contributed data analysis for annual organizational reporting. ADDITIONAL EXPERIENCE

• Owned and operated a certified childcare business supporting military families, managing daily operations, scheduling, recordkeeping, customer relations, and program compliance.

• Served as Program Assistant for a Department of the Army Child Development Center, supporting program administration, records management, training, regulatory compliance, and stakeholder communications. TECHNICAL SKILLS

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access) SharePoint Teams Power BI Power Apps ATAAPS DTS GFEBS CPOL DPMAP MIRARS Records Management Systems EDUCATION AND CERTIFICATIONS

Cameron University – Undergraduate Coursework Completed Certified CAC Officer RAPIDS Certifications DoD Annual Training HONORS AND AWARDS

Civilian Service Commendation Medal • Coin of Appreciation • Pin of Excellence • Chief of Staff Letter of Recommendation

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