Office Administration Professional Assistant Title
Resume:
Shawnessy Wilson
**************@*****.*** • 682-***-**** • Fort Worth, TX 76105
PROFESSIONAL SUMMARY
Office Administration professional seeking opportunities to contribute strong organizational and communication skills in a professional environment. Polite, service- oriented, and dependable, with a strong work ethic and commitment to providing efficient support to teams and clients.
EDUCATION
North Texas Job Corps 2025
Office Administration - Certificate of Completion
Citizen’s High School 2025
High School Diploma
Front Desk Receptionist/Administrative Assistant May 2024 – April 2025 The Home Depot - North Richland Hills, TX
• Completed hands-on training in office administration, supporting daily office operations through data entry, document preparation, filing, phone communication, and scheduling while building strong organizational and customer service skills. Office Administration Trainee May 2024 – April 2025 North Texas Job Corps - McKinney, TX
• Served as the first point of contact for customers, managing front desk operations, answering calls, assisting with inquiries, and supporting administrative tasks to ensure smooth store communication and customer service. Shift Leader January 2024 – May 2024
Golden Chicken - North Richland Hills, TX
• Led daily shift operations at a high-volume restaurant, supporting team members, ensuring food quality and safety, managing cash handling, training new employees, and resolving customer issues to maintain a positive dining experience. SKILLS
• Microsoft Office
• Organization and attention to detail
• Time management and prioritization
PROFESSIONAL EXPERIENCE
• Strong communication skills
• Data entry and document processing
• Office procedures and operations
CERTIFICATIONS
• OPAC Certifications
o Proofreading, Petty Cash, Numeric Filing, Keyboarding, Customer Service Interaction, Basic Math, Bank Reconciliation, Bank Deposit, Alpha Filing, 10- Key
• Microsoft Office Specialist
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