Customer-Focused Caregiver and Customer Service Professional

SUMMARY

EXPERIENCE

EDUCATION

TANYA HERNANDEZ

623-***-**** • ****************@*****.*** • Phoenix, AZ 85051 Hardworking employee with customer service, multitasking, and time Management abilities. Devoted to giving every customer a positive and memorable experience. Jun 2025 - Current

Mesa, AZ

Direct Care Worker / Endeavor HCBS

Assisted clients with daily living needs to maintain self-esteem and general wellness.

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• Provided Care for non-verbal Autistic child

• Provided Companionship for said Non-verbal child Jan 2023 - Oct 2023

Tolleson, AZ

Shift Leader / Teriyaki Madness

Provided exceptional customer service and maintained a positive attitude throughout the shift.

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Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

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• Assisted in training new employees on shift operations. Aug 2020 - Oct 2021

Avondale, AZ

Caretaker / Myself

Ensured safety of clients in their home environment by using appropriate equipment and technique's.

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Communicated effectively with family members on progress of client's health condition.

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• Administered medication according to physician instructions. Jun 2021 - Sep 2021

Phoenix, AZ

Customer Service Representative / Ranstad

Answer customer inquiries and provide accurate information regarding products and services.

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Provided excellent customer service to resolve customer complaints in a timely manner.

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Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

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Clearfield, PA High School Diploma

Clearfield High School

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