Administrative & Project Coordination Professional

Rebeka Urges

240-***-**** *****.****@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and proactive administrative professional with over 5 years of experience in administrative support, project coordination, and IT assistance. Proven track record of managing multi-branch operations, planning large-scale corporate events, and leading office culture initiatives. Adept at coordinating cross-functional projects, streamlining operations, and collaborating with stakeholders at all levels. Bilingual (English/Amharic) with a strong foundation in communication, organization, and technology. Now seeking to leverage hands-on project management experience in a formal Project Management role.

WORK EXPERIENCE

American Pest (Anticimex)

Administrative Assistant & Project Management Assistant February 2023 – Present (2.5 years)

•Progressed from Front Desk Representative to Administrative Assistant and Project Management Assistant, taking on expanding responsibilities across DMV-area and Virginia Beach branches.

•Plan, coordinate, and execute corporate events for all company branches across the DMV area, including newly added Virginia Beach locations — managing vendor communication, logistics, and on-site execution.

•Serve as an active member of the Energy Crew, driving employee engagement, office culture, and morale initiatives company-wide.

•Provide comprehensive administrative support to 60+ corporate staff, ensuring smooth daily operations across multiple locations.

•Managed onboarding, security access, and account setup for 400+ employees across DC, Virginia, and Maryland offices.

•Maintained and updated inventory records for company devices and technology assets.

•Responded to help desk tickets covering laptop setup, troubleshooting, phishing prevention, and security software training.

•Processed and tracked corporate expense reports with accuracy and timeliness.

•Coordinated travel arrangements, meetings, and inter-branch communications to support leadership teams.

Milligan University

AV Technician September 2018 – April 2022

•Coordinated lighting and sound design for live events in collaboration with event organizers.

•Operated, maintained, and repaired AV equipment including microphones, projectors, and sound mixing consoles.

•Recorded meetings and presentations; coordinated graphics for displays and provided technical support for teleconferences.

•Managed equipment inventory and ordered supplies as needed.

EDUCATION

Milligan University — B.S. in Marketing May 2024

Southwest Community College — Dual Enrollment: Economics & Government May 2016

CERTIFICATIONS

Verizon EDX Google IT Support

KEY SKILLS

Project & Event Coordination Multi-Branch Operations Administrative Management IT Help Desk Support Microsoft Office Suite Jira & ServiceNow Onboarding & Account Setup Budgeting & Expense Reporting Customer Service Bilingual: English / Amharic

INTERESTS

Music production, acoustic & electric guitar, piano, and drums (all self-taught).

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