Administrative Professional with Customer Service Excellence
Resume:
BENTON, AR *****
LINDSEY MILLER
OBJECTIVE
To obtain a fulfilling position where I can expand my skills and experience in a positive and inspiring workplace. SUMMARY OF PROFESSIONAL SKILLS
● Administrative Skills: Strong background in typing (85 WPM), scheduling, data entry, 10 key, Microsoft Word, Excel, Google Docs, document management, filing, Shopify, YouTube, Convert Kit, and correspondence.
● Customer Service: Proven ability to assist customers, resolve issues, and create positive shopping experiences.
● Organization & Time Management: Skilled in managing multiple priorities efficiently in both professional and household settings.
● Multitasking & Problem-Solving: Adaptable in high-pressure environments, balancing responsibilities effectively.
● Budgeting & Financial Management: Experienced in managing budgets, tracking expenses, and cost-saving strategies.
● Leadership & Team Coordination: Capable of leading projects, scheduling events, and fostering teamwork.
● Content Creation & Editing: Experienced in composing newsletters and editing video podcasts.
PROFESSIONAL EXPERIENCE
Arkansas Yarn Co. – Malvern, AR
May 2023 – Present
Customer Service, Class Coordinator & Content Editor
● Assist customers with product selection and checkout, ensuring an exceptional shopping experience.
● Teach classes on knitting, crochet, or other fiber arts, fostering a supportive learning environment.
● Schedule and coordinate classes for the store, ensuring an organized and engaging lineup.
● Compose and send weekly newsletters to engage customers and promote store offerings.
● Edit video podcasts to enhance brand visibility and customer engagement.
Stay-at-Home Parent – North Little Rock, AR
April 2010 – April 2024
● Time Management & Organization: Coordinated multiple schedules, appointments, and daily tasks efficiently.
● Budgeting & Financial Management: Managed household expenses, bill payments, and cost-saving strategies.
● Leadership & Problem-Solving: Oversaw family activities, resolved conflicts, and adapted to evolving needs.
● Multitasking & Efficiency: Managed a dynamic household, balancing responsibilities effectively.
Lexis Nexis / Corporation Service Company –
Springfield, IL
November 1999 – March 2010
Checks & Letters Filing CSA (Promotion) Search CSA (Promotion)
● Conducted corporate and legal searches, ensuring compliance and accuracy.
● Processed checks, letters, and correspondence in a high-volume environment.
● Maintained organized records and managed document filing processes. Signature Inn – Springfield, IL
May 1999 – October 1999
Front Desk Associate
● Provided exceptional guest service, handling reservations and inquiries efficiently.
● Processed payments and resolved guest concerns to ensure satisfaction.
● Maintained front desk operations and assisted with administrative support.
Express Personnel – Springfield, IL
March 1999 – May 1999
Administrative Assistant / Data Entry (Temporary Role)
● Performed data entry tasks with high accuracy to support office operations.
● Managed administrative functions, including scheduling and document organization.
First of America Bank / National City Bank –
Springfield, IL
August 1997 – March 1999
Teller & Consumer Loan Secretary (Promotion)
● Processed financial transactions accurately while providing excellent customer service.
● Assisted with loan applications, ensuring compliance and thorough documentation.
● Maintained organized financial records and handled confidential information securely.
EDUCATION
1996 American Home School
Chicago, IL
Graduation Diploma
REFERENCES
Joanna Sain 501-***-****
Jahari Piersol 217-***-****
Scott Jordan 501-***-****
Contact this candidate