Entry-level Cybersecurity Analyst with Google Certificate

Spencer Miller

Elizabethtown, PA 610-***-**** *****************@*****.*** linkedin.com/in/spencer-miller- 6369ba293 https://github.com/Spencerm723

Bachelor of Science in Cybersecurity Harrisburg University of Science & Technology Expected 2026 Skills

Threat Detection Risk Management Cybersecurity Protocols Firewall Management Intrusion Detection Systems Encryption Technologies Splunk NIST Framework Linux Troubleshooting Active Directory Ticketing Systems Windows / Mac OS Microsoft Power BI Core Skills: Communication Problem Solving Critical Thinking Security Operations & Monitoring: SIEM Monitoring Threat Monitoring Incident Detection AI: ChatGPT Gemini Copilot

Tools & Technologies: Splunk Linux Wireshark Nmap OpenVAS Networking: TCP/IP DNS \ HTTP/S Firewalls Endpoint Security Access Controls Frameworks: NIST Cybersecurity Framework MITRE CIA Triad Scripting: Python Bash Scripting

Professional Experience

Dealer Inspire Senior Inventory Implementation Specialist March 2021 – Present

· Conduct system audits across 300+ dealership platforms, validating data accuracy, pricing logic, and integration integrity, resulting in a 30% reduction in launch errors.

· Perform root cause analysis on system discrepancies, identifying data inconsistencies, and mitigating risks impacting production environments.

· Lead Tier 2 escalation investigations, analyzing system anomalies, and coordinating with engineering teams to implement corrective actions.

· Execute large-scale data validation and mapping processes to ensure compliance with internal standards and client requirements.

· Develop and maintain documentation for workflows, controls, and recurring system issues to improve audit traceability and operational consistency.

· Identify process gaps and implement optimizations that reduce support volume and improve system reliability.

· Mentor and train team members on data integrity standards, audit procedures, and troubleshooting methodologies.

Ring Client Solution Specialist December 2018 – March 2021

· Investigated and resolved Tier 2 technical issues across SaaS platforms and IoT devices, ensuring system reliability and data integrity.

· Collaborated with engineering and product teams to analyze recurring system failures and implement long- term solutions.

· Assisted in onboarding audits, validating system configurations, data imports, and integrations for accuracy and completeness.

· Documented incident patterns and created internal knowledge resources to improve response consistency and reduce repeat issues.

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Toshiba IT / Production July 2016 – December 2018

· Assembled, tested, and troubleshot Toshiba printers and scanners to ensure quality and performance standards.

· Diagnosed hardware issues, performed diagnostic testing, and completed firmware or software updates as needed.

Certificates

Google Cybersecurity Professional Certificate Coursera 2025

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