Logistics Coordinator Seeking Growth Opportunity
Resume:
Tiffany Patterson
Looking to become a member of a team
Lumberton, NC 28358
******************@*****.***
Professional Summary
I would be a good asset to a growing company and look forward to establishing a long term career Authorized to work in the US for any employer
Willing to relocate to: Fayetteville, NC - Whiteville, NC Authorized to work in the US for any employer
Work Experience
Logistic Coordinator
Wilmington Shipping-Wilmington, NC
March 2025 to March 2026
• Coordinated and scheduled the transportation of goods, ensuring timely delivery to customers
• Collaborated with warehouse personnel to ensure efficient loading and unloading of goods for transportation
• Communicated effectively with drivers, providing clear instructions and addressing any issues or concerns that arose during transit
• Monitored driver performance and compliance with company policies, taking corrective actions when necessary
• Coordinated with customs officials to ensure proper documentation and clearance for international shipments
• Utilized logistics software systems to track inventory levels, monitor shipment progress, and generate reports for management review
• Developed strong relationships with suppliers and vendors to ensure reliable availability of materials needed for production processes
• Conducted regular audits of shipping documents to verify accuracy and compliance with regulatory requirements
• Trained new dispatchers on company policies, procedures, and software systems
• Maintained up-to-date knowledge of industry trends, regulations, and best practices in logistics coordination
Property Manager
Martin Self Storage-Leland, NC
May 2023 to February 2025
• Monitored employee performance through regular evaluations, providing constructive feedback for professional development
• Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
• Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
• Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
• Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency Lead Pawnbroker
Pawn Plus-Lumberton-NC
January 2023 to May 2023
• Conducted regular audits to verify inventory accuracy and prevent loss or theft
• Evaluated and appraised a wide range of items, including jewelry, electronics, and collectibles
• Collaborated with law enforcement agencies to identify stolen goods and report suspicious activity
• Negotiated fair prices for pawned items based on market value and condition
• Provided excellent customer service by addressing inquiries and concerns in a professional manner Operations Manager
Triple D Express-Saint Pauls, NC
October 2021 to January 2023
• Responsible for tractor trailer maintenance as well as issues while in route for pickup or delivery
• Utilized logistics software systems to track inventory levels, monitor shipment progress, and generate reports for management review
• Developed strong relationships with suppliers and vendors to ensure reliable availability of materials needed for production processes
• Conducted regular audits of shipping documents to verify accuracy and compliance with regulatory requirements
• Trained new hires on company policies, procedures, and software systems
• Maintained up-to-date knowledge of industry trends, regulations, and best practices in logistics coordination
Medical Receptionist
North Whiteville Urgent Care-Whiteville, NC
May 2019 to September 2021
• Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
• Verified patient insurance information and collected co-pays and payments for services rendered
• Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
• Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders
• Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
Logistics Coordinator
TIDEWATER TRANSIT-Rocky Point, NC
July 2016 to March 2019
• Responsible for tractor trailer maintenance as well as issues while in route for pickup or delivery
• Maintained accurate records of all shipments, including pickup and delivery times, route details, and any incidents or delays
• Communicated with customers regarding shipment status updates, addressing any concerns or issues promptly and professionally
• Utilized GPS systems and other tracking tools to monitor truck movements in real-time for improved operational visibility
• Served as a point of contact for drivers during emergencies or unforeseen circumstances on the road Assistant Manager
Mr. P Skateworld-Lumberton, NC
May 2014 to April 2016
• Assisted in the management of day-to-day operations, including inventory control, staff supervision, and customer service
• Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
• Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
• Monitored employee performance and provided constructive feedback to improve productivity and customer service skills
• Ensured compliance with company policies regarding safety regulations, cleanliness standards, and loss prevention protocols
Recruiter
The Staffing Alliance-Lumberton, NC
November 2011 to September 2014
• Developed strategies to attract passive candidates through social media platforms, networking events, and industry-specific websites
• Implemented pre-employment assessments to evaluate technical skills or behavioral competencies of applicants
• Ensured compliance with all applicable laws and regulations related to recruitment processes such as equal employment opportunity
• Participated in career fairs and industry conferences to promote the company's employer brand
• Managed the end-to-end recruitment process for multiple job openings simultaneously Medical Office Manager
Premier Behavioral Services-Lumberton, NC
January 2005 to November 2011
• Managed daily operations of a busy medical practice, overseeing administrative staff and ensuring smooth workflow
• Collaborated with healthcare providers to optimize scheduling practices, resulting in reduced patient wait times
• Maintained inventory of medical supplies and equipment, coordinating orders to ensure availability for patient care
• Led recruitment efforts for administrative staff, conducting interviews, hiring top talent, and providing training as needed
• Demonstrated strong leadership skills by motivating team members towards achieving departmental goals on time
• Educated staff on proper handling of sensitive patient information in accordance with privacy laws Paraprofessional
Premier Behavioral Services-Lumberton, NC
August 2004 to January 2009
• Provided instructional support to students with special needs, assisting in the implementation of individualized education plans (IEPs)
• Collaborated with teachers and therapists to develop and implement strategies for improving academic and behavioral outcomes
• Monitored student progress and documented observations for reporting purposes
• Provided one-on-one assistance to students who required additional support or accommodations
• Utilized assistive technology tools to enhance student learning experiences
• Participated in team meetings to discuss student progress and plan interventions
• Attended professional development workshops to stay updated on effective teaching strategies
• Implemented sensory integration techniques for students with sensory processing disorders
• Served as a liaison between parents/guardians, teachers, and school administrators regarding student progress or concerns
• Demonstrated flexibility by adapting instructional methods based on individual student needs Education
High school diploma
Waccamaw Academy-Whiteville, NC
August 1996 to June 2000
Upper secondary education
Skills
Content creation Process improvement Intermodal transportation OSHA Electronic health records (EHR) management Providing product information EMR systems Managing teams as an office manager Conflict management Experience with individuals with mental health conditions Data collection DOT (Department of Transportation) regulations Dispatching Microsoft Office Performance management Data entry Managing patient records Road transportation operations Schedule management Private practice experience Microsoft Outlook Team management Medical terminology EMR/EHR Photocopying Telehealth experience Payroll Outpatient Manufacturing Regulatory compliance management Administrative tasks Financial reporting Report preparation Phone answering Medical office experience Multitasking Microsoft Teams Zoom Less-than-truckload (LTL) transportation CRM system proficiency monday.com Filing Spreadsheet data validation Calendar management Google Workspace Materials management Sourcing Client invoicing Microsoft Excel Correspondence management Operations management Task prioritization Care plans Sales Retail management Presentation preparation CRM software Property leasing Administrative experience - Administrative experience (6-10 years) Scanning Payment processing Productivity software Athenahealth Auto service management Spreadsheet charts HubSpot Windows Employee evaluation Regulatory compliance Computer operation Delegation Administrative experience within retail industry Social media management Order entry Account management Office management Customer service Teamwork Merchandising Phone communication Accounts payable Client services Event scheduling Accounts receivable Technical Proficiency Project management software Medical office management Medical billing Business operations Attention to detail Spreadsheet conditional formatting SharePoint ADP Data sorting Organizational skills File organization General management ERP systems Insurance Verification Faxing Loss prevention Store management Order fulfillment Interviewing Vendor management Confidential information handling Hiring Customer service management Employee orientation Achieving sales targets Achieving HIPAA compliance Invoice processing Transportation planning Record keeping Customer inquiry handling Inventory control Medical scheduling Policy
& process development Customer relationship building Negotiation Materials handling Managing customer accounts Logistics coordinator experience Cash handling Mobile devices Patient care Supervising experience Greeting customers Training & development Problem-solving Project coordination Client interaction via phone calls Travel scheduling Appointment scheduling Shipping & receiving Epic Order assistance Recruiting POS systems Transportation management systems Meeting scheduling Phone etiquette QuickBooks Behavioral health Microsoft Word Administrative experience within healthcare Project scheduling Medical collection Front desk Time management Account reconciliation Office equipment routine maintenance Bluebeam Team development Office supply management Candidate sourcing Customer complaint resolution Databases Report writing Vendor relationship management Property management Employment & labor law Basic math
Links
https://www.linkedin.com/in/tiffanymstone
Certifications and Licenses
OSHA 10
Present
Logistics Management
June 2025 to Present
CPR Certification
Driver's License
HIPPA
July 2025 to July 2026
Additional Information
• Reliable
• Self motivated
• Team player
Contact this candidate