Senior Loan Verification Specialist

JESSICA ELTON

*********@*****.*** 651-***-**** Cottage Grove, MN 55016

Senior Verification Specialist focused on ensuring accuracy and compliance in consumer lending. Expertise in reviewing financial documentation, identifying discrepancies, and streamlining processes through cross-functional collaboration. Recognized for maintaining high standards of productivity while enhancing the customer experience.

• Loan Verification

• Process Improvement

• Regulatory Compliance

• Compliance management

• Quality Assurance

• Quality control

• Document review

• Consumer lending

• Risk analysis

• Process Improvement

• Process optimization

• Cross-team collaboration

• Cross-functional teamwork

• Microsoft Office Suite

• Microsoft Office

• Problem-solving

• Decision-making

• Attention to detail

• Problem resolution

• Time optimization

• Customer Service

• Decision-making

Sr. Auto Verifications One Main Financial 06/2017 - Current Trusted Business partner responsible for ensuring the accuracy, compliance, and timely processing of consumer lending transactions.

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Oversee the review and validation of customer financial documentation, income, employment, and identity records to support sound lending decisions and funding eligibility.

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Collaborate closely with underwriting, sales, and dealership partners to resolve documentation exceptions, streamline workflows and deliver a seamless customer experience.

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Recognized as a subject matter expert in verification procedures, lending guidelines, and regulatory compliance, providing guidance on complex situations, fraud indicators and policy exceptions.

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Consistently maintain high quality and productivity standards in a fast-paced environment while identifying process improvements.

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Execute critical funding and fulfillment activities, ensuring loan documentation is accurate, complete, and properly maintained prior to disbursement.

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Contribute to operational excellence by identifying process improvement opportunities that enhance efficiency, reduce risk, and improve the customer experience.

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Case Manager Long Term Care Group 05/2016 - 05/2017 Review new applications for completeness and order additional information in accordance with requirements and policies.

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• Completes first review of pending cases following established underwriting criteria. Researches and responds to emails and calls from internal departments, external case managers and agents regarding the status and requirements to complete an application.

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Summary

Skills

Experience

Quality Assurance Technician Cut Fruit Express 08/2015 - 05/2016

• Conducted quality inspections, documentation, audits, and compliance testing.

• Maintained records and trained staff on GMP and food-safety standards.

• Conducted HACCP monitoring and ensured strict adherence to FDA/USDA standards.

• Monitored temperature logs and storage conditions to prevent spoilage and maintain optimal freshness.

• Executed sanitation audits and investigated the root cause of quality issues to prevent cross-contamination. Research & Development Technician General Mills, Land O'Lakes, Northwestern Foods 04/2009 - 01/2015 Coordinated product development, laboratory testing, documentation, and reporting to facilitate cross- functional projects.

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• Conducted experiments to develop new food products and refine existing formulations for improved quality.

• Creating new recipes or modifying existing ones to improve shelf life, reduce fat/sugar, or cater to dietary needs.

• Testing food batches for taste, texture, nutritional content, and bacterial contamination.

• Researching the best methods to process, package, and store food efficiently on a mass scale

• Monitored processing environments to maintain compliance with industry and government safety standards. Le Cordon Bleu College of Culinary Arts Mendota Heights, MN 03/2009 Associate of Science: Culinary Arts

Education

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