CNC Machine Operator and Customer Service Specialist
Resume:
James Ritchie
Summerfield *****
****************@*****.***
Professional Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Talented Machine Operator and Polisher, skilled in operating different types of equipment with upmost efficiency with attention to detail providing proper care to gun works and satisfaction to customers who purchase products.
Skills
Team building
Proper Machining/Attention to detail
Customer Service
Complex Problem-solving
Written and verbal communication
Great work ethic and integrity
Work History
August 2025 - Current
Sturm Ruger & Co. Inc. - Mayodan, NC
CNC Machine Operator/Metal Polisher
Properly loaded and unloaded materials in and out of machines.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Maintained tight tolerances with design specifications.
August 2021 - June 2025
Food Lion - Summerfield, NC
Sales Associate
Provided quality service to customers ensuring product was in great condition
Handled POS transactions and customer challenges with great efficiency
Delivered training sessions for new hires and existing associates.
Engaged customers with positive attitude and provided help with any/all of their needs
Education
Bethany Community School Summerfield, NC
High School Diploma
Honors Graduate (Cum laude)
National Honor Society Member (2021-2023)
All-County Band member (2017-2023)
All-District Band (2023)
Volunteering
Participated in a community outreach initiative where I went door to door delivering meals to elderly residents in my neighborhood. This effort aimed to ensure that seniors had consistent access to nutritious food, particularly those who were homebound or living alone.
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