Experienced Scheduling and Customer Service Professional

Jennifer Kashella

Bordentown, NJ *****

+1-724-***-**** - ***********@*****.*** - WWW: Bold Profile

Skills

• SCHEDULING (5 years) • TIME MANAGEMENT

• PROBLEM SOLVING • LEADERSHIP SKILLS

• MICROSOFT WORD • Management experience

Work Experience

10/2019 to Current Assembly

NWL, Inc – Bordentown, NJ

• J-STD certified

• Wind and assemble small electrical transformers for the Military

• Perform tasks in timing manner

2016 to 10/2019 Appliance Specialist

Lowe's – Township of Hamilton, NJ

Listening to customers needs and wants to order proper appliances, handle customer complaints when they occur, maintain clean and safe working environment

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2012 to 2016 liaison between the customer and the installer Lowe's – Hamilton, NJ

For scheduling, updates, and issues, resolving install problems and customer complaints, educating customers regarding a variety of available project options, making calls for customer satisfaction, filing folders of past installs, paying installer invoices

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2012 to 2012 Cash Office Associate

Lowe's – Hamilton, NJ

Managing money in safe, putting tills together for registers, making deposits for the day, ensured that the money balanced for the shift/day

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2007 to 2012 Pricing/Signage Coordinator

Lowe's – Indiana, PA

Changing daily prices, performing audits on labels, order SOS catalogs, changing promotional signage

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2006 to 2007 Head Cashier

Lowe's – Indiana, PA

Coordinating employee breaks and lunch times, putting money tills in register in morning and taking out at night, train new cashiers on Lowes' procedures

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Education

01/2002 High School

Indiana Senior High School - Indiana, PA

Additional Information

• Customer service and customer satisfaction experience

• Computer skills: Microsoft Word, Genesis

• Scheduling and time management experience

• Money handling and money management skills

• Problem solving

• Leadership skills

• Proficient at multi-tasking and prioritizing projects

• Hard working and highly motivated

Additional Information

-Computer skills: Microsoft word

-Problem solving

-Leadership skills

-Proficient at multi-tasking and prioritizing projects

-Hard working and highly motivated

-Organizational skills

Contact this candidate