Customer Service & Operations Specialist
Resume:
Hello
I’m Adoncia Jackson
Wilmington,NC 28401
**************@*****.***
Skills
Proficient in Microsoft Word, PowerPoint, Publisher, Excel. I’m a team player. Well-versed in greeting customers professionally. Hands-on experience in display maintenance and housekeeping. Money Handling, Ability to work under pressure, Multitasking, Conflict Resolution. Experience
March 2020 - PRESENT
Aramark UNCW, Wilmington, NC - Food Service Worker Operated cash register to process cash, check and credit card transactions. Maintained order and cleanliness of work areas to conform with health codes. Followed staff performance and service standards to deliver consistent and positive customer experiences. Complied with company service standards and adhered to inventory and cash control procedures. Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions. Followed food safety regulations pertaining to sanitation, food handling and storage. July 2018- March 2020
Childcare Network, Stockbridge, GA- After School Teacher Attended in-service training and professional development courses to stay on top of policy and education changes. Managed student behavior in classroom by establishing and enforcing rules and procedures. Built and strengthened positive relationships with students, parents and teaching staff. Maintained safe, clean and organized classroom environment. July 2016- September 2017
Legoland Discovery Center, Atlanta, GA - Birthday Logistics Selling the leading toy in the USA. Assisted in maintaining inventory. Greeted guests to promote positive, memorable experiences. Responded to questions, complaints and conflicts quickly and thoroughly. Tracked payments, balances and registrations for various events. Oversaw event logistics, venue scheduling and accommodations.
Education
JANUARY 2022- PRESENT
Cape Fear Community College, Wilmington, NC- Degree
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