Logistics & Customer Service Professional Resume

Ryan Gibbons

Chesapeake, VA ***** +1-757-***-**** *******@***.***

Professional Summary

Motivated and dependable professional seeking a full-time or part-time position where I can apply my diverse background in logistics, customer service, and business operations. Committed to delivering excellence, learning new skills, and contributing to the success of the organization.

Willing to relocate: Anywhere

Work Experience

Roadside Assistance Agent

Agero Chesapeake, VA

November 2025 to Present

Intake, Dispatch, and Solution call regarding roadside assistance. Scheduling the tow providers, as well as taking final solution calls regarding service. Intake all information needed for dispatch.

Sales Associate

711 Franchise Chesapeake, VA

June 2025 to Present

• Provide excellent customer service while assisting with daily store operations.

• Perform register duties, handle transactions, and maintain accurate cash control.

• Conduct inventory cycle counts and restock merchandise.

• Independently manage store operations during solo shifts, ensuring smooth and efficient workflow Logistics Supervisor

Washed

Logistics Supervisor

Washed llc Norfolk, VA

March 2021 to October 2024

• Managed daily logistics operations, including route planning and scheduling with ports, residential clients, and commercial customers.

• Oversaw a team of drivers, providing training, scheduling, and route management.

• Handled fleet maintenance and ensured company vans were properly serviced.

• Maintained strong communication with customers to coordinate pickups, drop-offs, and linen rental services Customer Service Representative

Alorica Chesapeake, VA

September 2020 to January 2021

• Provided customer service, order processing, and sales support for QVC accounts.

• Managed customer inquiries and account issues with professionalism and efficiency.

• Promoted products and services, achieving consistent sales and service goals. Carrier Driver

The Virginian Pilot

March 2012 to 2021

Delivery. Customer service, Accounting, No over head, Route list, Sales, Self employed, store single copy, 365 days a year delivery.

Property Manager

Rentershub Virginia Beach, VA

September 2017 to December 2019

• Oversaw operations for 76+ residential properties across the Tidewater area.

• Managed bookkeeping, bill payments, taxes, and vendor coordination.

• Scheduled maintenance, pest control, and property showings.

• Prepared leases, collected rent, and handled court proceedings and tenant relations.

• Supervised maintenance technicians and ensured daily property operations ran smoothly.

• Utilized software such as Propertyware, QuickBooks, Yardi, and Microsoft Office for administrative tasks. Route Sales Driver

Carliona Country Snacks Henderson, NC

March 2017 to September 2017

Route sales.

Vendor

Order writing

Pulling of Product

Property Assistant

Geneva home park Chesapeake, VA

January 2013 to April 2017

Customer services, Accounting, Rental Agreements, Property showings. Water bill payments. Court proceedings. Education

Criminal Justice (Associate's degree)

University of Phoenix-Online Campus Phoenix, AZ

December 2024 to Present

Business (N/-a)

Tidewater Community College Chesapeake, VA

August 2012 to May 2014

Diploma

Grassfield High School

September 2009 to June 2012

Criminal Justice (College)

Skills

Quality control Patient interaction Bookkeeping Office Management Property management tools Mobility assistance Microsoft Powerpoint Technical support cashier microsoft word Management (4 years) Office experience ms office Accounting (5 years) General Ledger Accounting Accounts Payable property management Materials handling Computer skills Math Purchasing Training & development Quality assurance Caregiving Workforce management Food preparation Time management Databases Dressing assistance Ability to follow instructions Materials management Laundry Computer literacy Teamwork Data management Typing retail sales outlook microsoft office inventory Accounts Receivable Bathing assistance Organizational skills Software troubleshooting Meal preparation Communication skills Supervising experience Transportation management systems Cash register Demand planning Property Leasing Negotiation Sales marketing Pricing Leadership Inventory control Shipping & receiving Leasing Customer service yardi Certifications and Licenses

Professional Certification in Customer Service

Present

Driver's License

Additional Information

Authorized to work in the US for any employer

“I am an independent, hard-working, and reliable professional who takes initiative and follows through on responsibilities with consistency and dedication. I pride myself on staying focused, meeting deadlines, and delivering quality results—whether working alone or as part of a team.”

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