Dependable Remote Customer Support Specialist
Resume:
Patricia Linicomn
Customer Service Professional
To obtain a career position utilizing communication, organizational and people skills working from my home office. I have gained invaluable strengths essential to quality performance on the job through positions of increasing responsibility. I have built a firm foundation in a broad range of business areas such as personnel supervision and motivation, financial research, reporting, and record keeping.
Experience
10/2004 – Present
Work from my home office providing appointment setting, account management, customer service, technical support, and telephones sales for various companies such as RGL, AbbVie, AAA, SBA, Duke Energy, AT&T.
10/2024 –
Working Solutions
In this position, I function as an experienced independent retail professional with a strong background in customer service, product expertise and sales support committed to delivering outstanding service and building lasting client relationships through integrity and attention to detail.
07/2004 – LiveOps
In this position I function as an independent professional specializing in consumer services. Offering personalized and reliable solutions directly to clients demonstrating a high level of expertise, integrity and commitment to customer satisfaction across a range of service oriented industries.
09/2001 – 07/26/04 Olympus America
In this position, I functioned as a liaison for outside sales representatives. My responsibilities were preparing quotations, tracking shipments, and interacting with customers. I managed my respective accounts and assisted callers with placing orders, inquiring about products, or seeking information about their accounts. Additionally, I provided technical support and performed other duties as needed within my job description.
08/1997 – 04/2001 Aegis Communications
Account Specialist/Administrative Assistant
Interact extensively with personnel, producing a steady flow of latest ideas and selling techniques to acquire new customers. Communicate with all levels of management, negotiating terms of transactions, exchanging information about campaigns, and coordinating schedules prior to openings and closing, responsible for accounts receivable and time keeping. Ensure that staff is fully aware of departmental regulations, company policies and incentive programs. Help supervise the comprehensive training of latest sales associates, attend closings, meetings, and other gatherings as one of the agency's representatives. Function as liaison with all departments of personnel.
Education
1981 – 1983
Central Texas College Killeen, TX
Associate’s degree, General Studies
1989 - 1991
International Correspondence School
Basic Computer Programming
Current
South University – Studying for BBA
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
131 E Bardin Rd 246
Arlington, Texas 76018
*******@***.***
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