CURRICULUM VITAE
Full Name: Thi Hoai Anh Tran
Date of Birth: 1974
Nationality: Vietnamese
Home Address: ***** ********** **, *******, ***** 77072 Phone: +1-832-***-****
Email: *********@*****.***
Work Experience
Data Entry Clerk
My Hoa Food Market
13201 Bellaire Blvd, Houston,
TX 77083
(Mar 2025 – Present)
Cashier
Hongkong Food Market
11205 Bellaire Blvd. Houston,
TX 77072
(Dec 2024 – Feb 2025)
Human Resources Manager
Tay Ho International
Kindergarten Joint Stock
Company in Vietnam
(100 Employees)
(Nov 2022 – Mar 2023)
• Accurately input new information and update existing records in computer systems and databases.
• Review and validate data entries to ensure accuracy, completeness, and consistency.
• Organize and maintain digital and physical records, files, and documentation.
• Structure and manage digital information for easy access and retrieval.
• Adhere to strict confidentiality protocols and data security measures.
• Welcome customers and assist with any questions they may have.
• Accurately process payments (cash, credit, debit) and issue receipts.
• Maintain an organized, clean checkout area and manage daily housekeeping tasks.
• Provide product information and help customers locate specific items.
• Balance cash drawer at the end of each shift, ensuring accuracy.
• Assist with restocking shelves and arranging displays as needed.
• Contribute to team efforts by supporting other store areas as required. Take the main responsibility for C&B field and administration works:
• Strongly support Managing Director in preparing annual Budget align with Company Strategy.
• Assist Managing Director in execution Merit Increase yearly, Minimum Wage stipulated by Local Government.
• Assist Managing Director in Policy establishment for Associates’ Benefit align with Company Budget.
• Assist Managing Director build Salary Scale yearly align with Labor Law and Company Budget.
• Fully in charge of Monthly Payroll, Time Attendance Control, Year End Bonus, Labor Contracts and others related.
• Fully in charge of Social Insurance Policies, Health Care Insurance and Benefit.
Human Resources Executive
Sheraton Hanoi Hotel
Marriott International, Inc.
(located in Vietnam)
(500 Employees)
(Mar 2010 – Nov 2022)
• Fully in charge of Personal Income Tax Declaration monthly and Finalization yearly.
• Deeply Acknowledgeable of the Labor Code and Social Insurance Regulations and assist to consultant Managing Director if necessary Take the main responsibility for recruitment:
• Personnel in-charge: Make sure HR recruitments’ cycle: screen CV, interview appointment, on-boarding process, employment contracts and records, salary and benefit, probation review…separation and others compliant with Vietnam labor law and Company policy. Take the main responsibility for VISA and Work Permit for Foreign Teachers:
• Fully in charge of processing Visa and work permit and relevant responsibilities to settle for expat working in Vietnam legally Take the main responsibility for C&B field and administration works:
• Strongly support Director of Human Resources in preparing annual Budget align with Company Strategy.
• Assist Director of HR in execution Merit Increase yearly, Minimum Wage stipulated by Local Government
• Assist Director of HR build Salary Scale yearly align with Labor Law and Company Budget.
• Take the main responsible for Compensation & Benefit including monthly payroll, Tim Attendance Control for both of Permanent and Casual Employee.
• Take the main responsible for Social Insurance Policies and Benefit
• Coordinate and work on with Finance Department to finalization Personal Income Tax yearly.
• Personnel in-charge: Make sure HR cycle: recruitment, on-boarding process, probation review, employment contracts and records, salary and benefit, separation …compliant with Vietnam labor law and hotel policy
• Assist to take care wellbeing activities (included create and maintain MI culture): to take care associate in career potential, financial benefit, physical wellbeing, staff meals, annual health check, in-house event
(staff party, management gathering, birthday party, career week by MI, Associate Appreciation Week, …), Recognition Program, activities to promote team spirit…
• Always keep the HR systems up to date, i.e: Cadena and Associates Management System
• Maintain local HR system (Cadena System) and Marriott International system (mHub)
• Ensure Human Resource Policy Manuals are maintained and up-to- date.
• Handle job offers up to supervisory positions
• Handle taskforce and cross training process
• Take the main responsible for Compensation & Benefit including monthly payroll, Tim Attendance Control.
• Take the main responsible for Social Insurance Policies and Benefit.
• Deeply Acknowledgeable of the Labor Code and Social Insurance Regulations and assist to consultant Human Resources Manager if necessary
Engineering Secretary
Sheraton Hanoi Hotel
(Aug 2005 – Feb 2010)
Housekeeping Clerk
Sheraton Hanoi Hotel
(Sep 2004 – July 2005)
&
Nikko Hanoi Hotel
(400 Employees)
(July 1998 – Aug 2004)
• Assist Chef Engineer to set up SOP and all administrative works
• Efficient warehouse management and inventory
• Prepare and complete monthly reports for financial purpose
• Schedule Department’s working rosters.
• Conduct market research which related to the order of Engineering spare parts including both of local and oversea market
• Key Champion for ISO 14001 program
• Translate from English to Vietnamese and vice versa
• Maintain good cooperation with Housekeeping Supervisor and Front Office in preparing rooms for Guest Check-in
• Efficient warehouse management and inventory
• Prepare and complete monthly reports for financial purpose
• Assist Executive Housekeeper to set up SOP and all administrative works.
• Schedule Department’s working rosters.
• Translate from English to Vietnamese and vice versa
• Answer and manage Customer’s queries and complaint
• Maintain good cooperation with Housekeeping Supervisor and Front Office in preparing rooms for Guest Check-in
• Efficient warehouse management and inventory
• Prepare and complete monthly reports for financial purpose
• Assist Executive Housekeeper to set up SOP and all administrative works
• Translate from English to Vietnamese and vice versa Award
Won 3rd prize – 2006 Informatics Competition Contest held by Trade Union of Tay Ho District, Hanoi, Vietnam
Care Champion for Business - 1st Quarter 2010 – Sheraton Hanoi Hotel Care Champion for Community - 2nd Quarter 2017 - Sheraton Hanoi Hotel Educational Qualifications
Bachelor of Economic
National Economics University in Vietnam
Financial – Banking Department
Language
Vietnamese: Native Language
English: Able to communicate, speak and write well Reference
Available upon request