Armed Security Officer with 10+ Years Experience

Demetrice Frazier

Armed officer

Dallas, TX ***** +1-469-***-**** ******************@*****.***

Professional Summary

Dedicated individual with over 10yrs experience in customer service I also hold over 6 yrs experience in armed Security im hard working and driven I love meeting and working with new people Work Experience

Armed Security Officer

National Protective Services Dallas, TX

January 2025 to Present

Observe and report

Kroger Associate

Dallas, TX

January 2023 to December 2024

customer service, bill payment, complaints, and finacial disputes Armed Security Officer

iidon Security Associates Dallas, TX

March 2022 to March 2024

Observe and report

CSA - Customer Service Associate

The Crescent Dallas, TX

May 2021 to June 2023

Customer service

Guests check in

Lobby assistance etc.

Armed Security Officer

Tis Dallas, TX

October 2018 to February 2020

Provide customer service,observe and Report

Education

GED (Graduate)

McKinney Job corp McKinney, TX

March 1999 to May 2000

GED

Skills

Incident reporting compliance Retail math Communication skills Continuous improvement Manual handling Two-way radio communication 10 key typing Mobile devices Hospitality Community engagement Friendly demeanor Access control systems Computer skills Teamwork Attention to detail Stress management Retail sales Event customer service Word processing Basic firearms training GPS Cash handling Security system reporting Driving Stocking Customer inquiry handling Phone etiquette Decision making Conflict management Computer literacy Security oversight Data entry Report preparation Incident report writing CCTV Computer operation Basic math Customer communication Writing skills Security system monitoring (security system operation) Patrolling Problem-solving Incident Reporting Product demos Order processing Cash register Surveillance Customer service Security Sales Community events Promotional community events Escalation handling Guest relations Typing - Average typing speed (1-60 WPM) POS Loss prevention

Languages

English

Certifications and Licenses

Guard Card

September 2025 to September 2027

Level 3 guard card

Armed Security License

September 2025 to May 2027

Certified Protection Officer (CPO), International Foundation for Protection Officers Driver's License

Additional Information

Authorized to work in the US for any employer

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