Business Process & Data Analytics Leader

MYRNA KEY-PARKER

Business Process Analyst ERP & Master Data Management Process Improvement SAP • JDE • Power BI • Advanced Excel Business Reporting

PROFESSIONAL SUMMARY

Business Process Analyst with 20+ years of experience supporting manufacturing, supply chain, sales operations, healthcare benefits, logistics, ERP migration, master data management, and executive business operations. Experienced translating business needs into reporting solutions, improving processes, validating data integrity, and partnering across teams to support operational excellence.

Skilled in SAP, JD Edwards (JDE), Power BI reporting, Salesforce, Advanced Excel, Access databases, Crystal Reports, and SharePoint with proven ability to analyze large datasets, identify gaps, and support business transformation initiatives.

CORE COMPETENCIES

Business Process Analysis ERP Migration Support Master Data Management Data Cleansing & Validation Requirements Gathering Reporting Analytics Process Improvement Stakeholder Coordination Pricing Analysis Root Cause Analysis Executive Reporting

SELECTED ACHIEVEMENTS

Supported Weyerhaeuser/Willamette integration activities by participating in executive meetings, documenting decisions, tracking action items, and supporting strategic initiative coordination.

Supported ERP migration activities from BAAN to JD Edwards (JDE) and SAP by cleansing and validating customer, vendor, and supplier master data.

Analyzed large pricing datasets at ABX and Domtar to support pricing accuracy, customer agreements, and operational decision-making.

PROFESSIONAL EXPERIENCE

PNW WAREHOUSING — Business Development & Operations Support Specialist April 2026 – Present

Support logistics, warehousing, distribution, and fulfillment operations through customer analysis and operational reporting.

Analyze customer needs and coordinate business solutions with operational teams.

Track business opportunities and maintain reporting visibility for leadership decisions.

DOMTAR — Master Data Analyst / Pricing Coordinator

Supported enterprise data migration from BAAN to JDE and SAP environments.

Analyzed customer, vendor, and supplier master datasets to identify duplicates, inactive accounts, and data inconsistencies.

Utilized Power BI reporting for data cleansing activities prior to final system uploads.

Provided reporting and analysis to Master Data Manager supporting migration readiness.

Managed large pricing datasets ensuring pricing accuracy and data integrity.

KOMET USA — Sales Operations / Customer & Business Support Specialist

Managed business information using SAP and Salesforce while supporting sales operations and reporting needs.

Created reports monitoring customer activity, operational performance, and process issues.

Partnered cross-functionally to troubleshoot issues and improve customer experience.

WEYERHAEUSER — Executive Business Operations Analyst, Strategic Planning

Supported Vice President of Strategic Planning through executive coordination, reporting, and initiative tracking.

Compiled and distributed monthly executive summaries for Timberlands leadership.

Documented decisions, maintained action-item tracking, and coordinated follow-up activities with stakeholders.

WEYERHAEUSER EMPLOYEE BENEFITS / PRUDENTIAL INSURANCE — Benefits Operations & Claims Analyst

Analyzed medical and dental claims, eligibility data, and benefit discrepancies.

Partnered with prescription drug vendors and internal teams to resolve issues and improve processes.

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