Licensed Security Officer & Customer Service Pro

Teddy Sylveste

Tamarac, FL

561-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Licensed Security Officer and dependable customer service professional with strong attention to detail and a commitment to maintaining safe, secure, and welcoming environments. Experienced in fast-paced public event and service settings, including monitoring surroundings, identifying potential hazards, supporting team operations, and delivering positive customer interactions. Reliable, observant, and able to respond quickly and professionally under pressure while ensuring both safety and customer satisfaction.

CORE SKILLS

• Customer service & communication

• Cash handling & POS systems

• Problem-solving

• Team collaboration

• Time management

• Attention to detail

• Adaptability

PROFESSIONAL EXPERIENCE

Tidy & Klean – Miramar, FL

Janitor (Seasonal) 06/2024 – 12/2024

• Maintained clean, safe, and hazard-free environments before, during, and after events

• Identified and reported safety risks such as spills, damaged areas, and obstructions

• Followed safety procedures and proper handling of cleaning equipment and materials Hard Rock Stadium – Miami Gardens, FL

Event Staff / Cashier (Seasonal) 08/2024 – 11/2024

• Delivered fast, friendly customer service in a high-volume event environment

• Assisted customers with orders and efficiently resolved issues to ensure satisfaction

• Processed transactions accurately using POS systems and handled cash payments

• Communicated effectively with team members to maintain smooth event operations

• Supported overall event flow during peak attendance periods EDUCATION

Hallandale High School – Hallandale Beach, FL

High School Diploma 2024

McFatter Technical College – Davie, FL

Trade Program 07/2024 – 05/2025

LICENSES & CERTIFICATIONS

• Security Officer License #D3519068 (Expires 05/23/2027) ADDITIONAL EXPERIENCE

• Entrepreneurship studies

• Junior ROTC (JROTC)

• Volunteer work: outreach ministry, shelters, and church programs

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