Administrative Assistant with 30+ Years of Secretarial Excellence

CYNTHIA M. DIUMENTI

San Tan Valley, AZ *****

602-***-**** - *********@*****.***

PROFESSIONAL SUMMARY

An Administrative Assistant/Executive Secretary with over 30 years of extensive administrative and secretarial support to all levels of management. Able to work using discretion and independent judgement in a broad range of responsibilities. Recognized for attention to detail and quality. Great adaptability and responsiveness to new methods and ideas. Outstanding interpersonal skills. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. SKILLS

• MS Word • Excel

• Power Point • 10 key

• Formtool • Outlook Calendar

• Microsoft Publisher • Email systems

• M/S Access • M/S BA Accounting Program

• Kronos Payroll T & A System • Light transcription

• Operational Improvement Team • Cross-training program WORK HISTORY

12/1996 to 03/2024 Administrative Assistant/Credentialing Arizona Neonatology – Phoenix, USA

• Company Overview: (an affiliate of Pediatrix/Obstetrix Medical Group - Florida) Provide direct support to Director of Operations and Medical Director for the Phoenix Practice, NICU Medical Director for Scottsdale Healthcare-Honorhealth, as well as 19 Neonatologists and 17 Neonatal Nurse Practitioners

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Maintain First Class Email and calendars for each Neonatologist which includes appointments, meetings, lectures, committees, etc

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• Handle correspondence, lecture and travel arrangements Processing of credentialing documents for various hospitals and health care providers

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• Handle renewal of licenses, DEA certification, malpractice insurance, etc

• Schedule outpatient consultations

• Maintain monthly teaching schedule and call schedules Creation of slide presentations for teaching lectures and presentations at conferences

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• Gathering and inputting vitals on NICU patients into Baby Steps system daily

• Maintenance of all files and processing of invoices for payment Work closely with corporate personnel via email regarding credentialing, payroll, benefits computer problems and social functions, etc

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• (an affiliate of Pediatrix/Obstetrix Medical Group - Florida) 01/1994 to 01/1997 Administrative Clerk/Secretary (Part-time/evenings) Goodson, Manley and Durfee, Attorneys at Law – Phoenix, USA

• Provided support to paralegals, legal assistants and attorneys as needed Duties included: typing of safefile inventory lists for clients' legal documents, and misc

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Auditing and preparing of files to send to clients, assembling client notebooks, setting up new client files, etc

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01/1994 to 01/1996 Administrative Assistant

St. Joseph's Hospital and Medical Center – Phoenix, USA

• Provided direct support to the Administrative Director of Research Duties included: secretarial, arrangement of travel accommodations, prepare vouchers, assisting the Grants accountant in various projects, assist in preparation as needed and maintained all grant files, payroll data input, purchasing files, tracking of orders, payments and reconciled various accounts for Director

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01/1992 to 01/1994 Executive Assistant

Paradise Valley Hospital – Phoenix, USA

Provided support to the V.P./Patient Care Services, Assistant Executive Director/Nursing

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Duties included: developing, maintaining new nursing employee files which included licensure information, job descriptions, scheduling of numerous staff and committee meetings, word processing for various Nurse Managers, responsible for maintaining Policy and Procedure manuals, staff meeting minutes, organize monthly meetings/event calendar for hospital, creating graphic overheads, slides, etc

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Supervision of part-time secretary/clerk and volunteers and assisted in lengthy preparation of all policies, guidelines, etc

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• For JCAHO Survey

Also responsible for collecting, compiling and editing input from managers for monthly reports to the CEO

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01/1980 to 01/1992 Administrative Secretary

Saddleback Memorial Medical Center – Phoenix, USA

• Provided support to the hospital Controller and Accountants Duties included: Assisting in preparation and distribution of various monthly reports

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• Compose and prepare confidential, complex and routine correspondence

• Typing of all corporate tax forms

• Assisted in yearly budget process

• Coordinate the collection process for Accounts Receivable

• Typing of corporate financial statements for publication

• Assisted in rental/lease agreements between physicians and the hospital Coordinated the implementation on a computerized billing system to handle accounts receivable for over 200 physicians

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• Interaction with physicians regarding their accounts EDUCATION

2 years: Interior Design, Medical Terminology Course, Business Letter Writing, Exceptional Assistant Course, Basic Accounting Classes Saddleback Community College - Mission Viejo, California ACCOMPLISHMENTS

• Proficient in MS/Word (70 wpm), Excel, Power Point and 10 key. Past experience with Formtool, Outlook Calendar, Calendar Creator Plus, Microsoft Publisher, Email systems, M/S Access, M/S BA Accounting Program, Kronos Payroll T & A System, and light transcription.

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Instrumental in implementing an Operational Improvement Team that improves morale fostered team spirit and developed a cross-training program within our department.

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