Facilities & Operations Specialist with Leadership Experience

LONNIE MCCLAIN

Washington, DC ***********@*****.*** 202-***-****

PROFESSIONAL SUMMARY

Dedicated and disciplined professional with a diverse background in facility maintenance, housekeeping, and customer service. Extensive experience in managing daily operations, maintaining cleanliness and safety standards, and providing high-quality service. Former U.S. Navy Petty Officer with expertise in telecommunications, logistics, and team leadership. Proven ability to adapt to different work environments, uphold professional standards, and deliver consistent results.

Facility Maintenance

Housekeeping & Laundry

Equipment Handling

Customer Service

Inventory Management

Telecommunications

Team Leadership

Business Operations & Logistics

PROFESSIONAL EXPERIENCE

Shop Porter – Caliber Collision Hyattsville, MD 06/2022 – 12/2025

Maintained cleanliness and organization in the shop, ensuring a safe working environment.

Assisted technicians with materials, equipment, and vehicle preparation.

Managed disposal of waste and hazardous materials in compliance with safety regulations.

Provided support with inventory stocking and supply management.

Assisted with inventory tracking and replenishment of cleaning supplies.

Housekeeper & Laundry Attendant - Veterans Medical Hospital Washington, DC 04/2016 – 03/2022

Maintained cleanliness and organization in the medical facility ensuring a safe working environment.

Managed disposal of waste and hazardous materials in compliance with safety regulations.

Provided support with inventory stocking and supply management.

Performed daily cleaning and sanitation of patient rooms, common areas, and medical facilities.

Operated industrial laundry equipment to ensure proper cleaning and maintenance of linens.

Followed strict infection control procedures to maintain a safe hospital environment.

Assisted with inventory tracking and replenishment of cleaning supplies

Owner & Operator – McClain’s Fresh Cuts Barbershop Raleigh, NC 03/2010 – 03/2016

Managed operations, including customer service, appointment scheduling, and cash handling.

Provided professional barbering services, ensuring high client satisfaction.

Maintained cleanliness and compliance with health and safety standards.

Oversaw marketing and customer outreach to increase business revenue.

EDUCATION & CERTIFICATIONS

B.A. in English Studies – University of the District of Columbia Washington, DC

High School Diploma – Anacostia Senior High School Washington, DC

MILITARY SERVICE

Petty Officer Third Class – United States Navy

Dates Served: August 1988 to August 1992

Commendations: Telecommunication Advanced Telecommunication Advanced Transmission and Reception Watch Supervisor Kuwait Libertarian Award Desert Storm Theater Medal Hurricane Hugo Humanitarian Award Hurricane Andrew Humanitarian Award

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