Versatile Office & Medical Support Professional
Resume:
Deborah Wright
**********@******.**
SUMMARY
Team player who assists with all aspects of running an office and with many years of experience; Quality Controller, Proofreader, customer service, receptionist, and data entry, maintained customer files, demonstrated ability to work independently, handles simultaneous tasks, meet deadlines, resolved telephone inquiries, developed communication, collections and supervisory skills and training.
EXPERIENCE
Phlebotomist
05/2025 – 4/2026
Mountain View Medical Lab
Hemet, CA
Verified patient information and insurance coverage. Performed venipuncture and urine dipstick specimen collections and processing, Maintained accurate patient log and files. Trained new co-workers, Received patient test results and forward to doctors. Maintained OSHA procedures manual,Ordered supplies, Knowledgeable with medical and legal terminology.
Phlebotomist 03/2023 – 08/2024
MD Tox Laboratory Murrieta, CA
Verified patient and insurance, Collected specimens and processing for laboratory. Maintained OSHA documents, scanned documents, e fax results, printed results, answered phones, scheduled out patient draws, ordered supplies, accepted payments, cleaned word area.
Phlebotomist 01/2022 – 03/2023
Desert Regional Medical Center Palm Springs, CA
Verified patient information, collected specimens in all rooms and sections in the hospital, included in the emergency room, stocked draw chart and cleaned before and after each shift. Worked with AS400 computer program, Windows and Microsoft.
Caregiver 05/2019 – 05/2022
Caregivers Galore Beaumont, CA
Assisted clients with errands, groceries, and light housekeeping, made appointments, drove clients to appointments, ordered shopping and orders for client, checked mail, made bank deposits, assisted with medications and worked with the families and hospice.
Office Assistant 11/2018 – 02/2019
H & H Ornamental Iron Cathedral City, CA
Greeted customers, received product shipments, answered phones, invoiced, and posted payments in Quick Books, reconciled excel spreadsheet, made bank deposits, and assisted with hourly payroll. Cleaned work area, ordered supplies, communicated with owner with urgent messages when she was in the field. Resolved payment issues for customers. Sorted and distributed mail. Ordered and shopped for offices, assisted and managed supervisor appointments
and made deliveries to customers.
Customer Service Clerk 09/2010 – 04/2018
Walgreens Co. Banning, CA
Greeted and assisted customers with finding merchandise. Answered multi line phones and transferred, Tendered customers and merchandise, Assisted with training co-workers.
Ordered supplies, and stocked, Counted and verified large cash drops, stocked selves.
Supervised and train staff members, was selected as Employee of the Month Six times
Phlebotomist 11/2012 – 02/2017
Bio Data Medical Labs Montclair, CA
Verified patient information and insurance coverage. Performed venipuncture and urine dipstick specimen collections and processing, Maintained accurate patient log and files. Trained new co-workers, Received patient test results and forward to doctors. Maintained OSHA procedures manual,Ordered supplies, Knowledgeable with medical and legal terminology.
Quality Control Operator/ Data Entry Clerk 10/2001 – 09/2009
ABI Document Services Redlands, CA
Assumed responsibilities of Data Entry Manager in her absence, supervised 10 co-workers, Opened and locked up the office, Was responsible for inputting of 60 orders a day, Quality control and Proof Reading 60 to100 subpoenas a day, Complied with Due diligence of requested records. Maintained client database of information, resolved customers telephone inquiries.
Created data entry forms, Created training manual for client specific account
EDUCATION
Certificate for Computerized Office Procedures 06/1988 – 09/1999
GOLDEN STATE TRADE SCHOOL San Bernardino, CA
Redlands High School 09/1985 – 06/1987
General Education Redlands, CA
References available upon requests
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