Operations & Sales Professional with CRM Focus

Ananya Singh

+91-879******* *****************@*****.*** linkedin.com/in/ananya-singh-155381232

Professional Summary

• Business professional with 2+ years of experience across CRM, Sales & Marketing, Shipping Operations, and Business Administration. Skilled in client relationship management, documentation control, operational coordination, and process management, with hands-on experience in real estate, logistics, and research environments. Proven ability to manage customer interactions, support business operations, maintain accurate records, and collaborate with cross-functional teams to ensure efficient execution of organizational objectives in fast-paced environments.

Professional Experience

Manglam Build Developers Ltd. Nov 2025 – Present

Assistant Manager – Sales & Marketing Jaipur, Rajasthan

– Managed client interactions and provided consultation for residential real estate projects.

– Successfully closed 5+ residential property deals for luxury residences valued at 1.5 Cr+ each.

– Coordinated with customers throughout the sales cycle, from inquiry generation to final booking.

– Supported sales and marketing initiatives to increase customer acquisition and business growth.

– Maintained customer records, sales reports, and transaction-related documentation with high accuracy. Malara Shipping Pvt. Ltd. Sep 2024 – Jul 2025

Sales & Documentation Executive Gandhidham, Gujarat

– Verified and processed invoices while ensuring accuracy in financial documentation and record management.

– Prepared payment records and coordinated cheque processing for vendors and clients.

– Conducted tele-calling activities to generate new business opportunities and customer leads.

– Maintained organized records of sales activities, payment transactions, and operational documentation. Bestdesk IT Solutions Pvt. Ltd. Feb 2023 – May 2023 Research Analyst Intern Jaipur, Rajasthan

– Conducted management research and business analysis for client projects and organizational studies.

– Prepared project reports, analytical summaries, and supporting documentation.

– Assisted in research and drafting of management studies, project reports, and academic thesis work. Education

S. S. Jain Subodh P.G. Mahila College, University of Rajasthan 2021 – 2024 Bachelor of Business Administration (BBA) Jaipur, Rajasthan Welspun Vidya Mandir 2021

Class XII – CBSE Board — 75% Anjar, Gujarat

Welspun Vidya Mandir 2019

Class X – CBSE Board — 72% Anjar, Gujarat

Core Competencies

CRM & Client Management: Customer Relationship Management, Lead Management, Client Communication, Customer Retention, Follow-up Management

Sales & Marketing: Lead Generation, Customer Acquisition, Sales Coordination, Deal Closure, Market Research Operations & Administration: Documentation Management, Record Keeping, Business Coordination, Operational Support

Reporting & Analysis: Data Analysis, Research Analysis, Performance Tracking, Business Reporting, MIS Support Business Functions: CRM Management, Lead Tracking, Documentation Control, Customer Service, Process Coordination, Business Operations

Software: MS Excel, MS Word, MS PowerPoint, Google Workspace

Contact this candidate