E-commerce Operations Specialist

Feb **** - Current

Nov **** - Feb ****

****

***0

2018

HIMANI

E-commerce Operation specialist

958-***-**** ***************@*****.***

Summary

E-commerce Operations Executive with 5+ years of experience managing marketplace operations across Amazon, Flipkart, Tata Cliq, Nykaa, Shopify and Quick Commerce platforms. Experienced in catalog management, product listing optimization, order fulfillment (FBA/FBF), pricing strategy, inventory control and payment reconciliation. Skilled in using Amazon Seller Central, Flipkart Seller Hub, SAP and Microsoft Excel to drive operational efficiency and ensure seamless order processing. Experience

Orient electric ltd.

E-commerce Opration Specialist

Manage end-to-end marketplace operations across Amazon, Flipkart and brand website Handle order processing and fulfillment ensuring timely dispatch and minimal order delays. Manage inventory levels and stock updates across marketplaces Create and optimize product listings including A+ content Manage returns, claims and customer issue resolution Maintain pricing matrices and commission trackers

Perform payment reconciliation using marketplace reports Designed and managed Amazon Brand Store

RCA Techmart Pvt Ltd.

E-commerce & Quick commerce executive

Managed marketplace operations across Amazon, Flipkart, Tata Cliq, Nykaa, Cred and Shopify Created and optimized product listings and catalog management Processed orders and ensured smooth order fulfillment Handled returns management, claims processing and quality checks Updated pricing and inventory across multiple sales channels Managed FBA and FBF shipment processes

Maintained commission trackers and pricing matrices Managed quick commerce operations across Zepto, Blinkit and Swiggy Instamart Processed Sales Orders (SO) and Purchase Orders (PO) Education

Bachelor of Arts (B.A)

Delhi University (SOL)

CBSE Board

Class 12th

CBSE Board

Class 10th

Skills

Marketplace Operations Management

Product Listing & Catalog Management

Amazon Seller Central, Flipkart Seller Hub & Shopify Order Processing & Fulfillment (FBA / FBF)

Pricing Strategy & Commission Tracking

Inventory & SKU Management

Payment Reconciliation

Returns & Claims Management

Quick Commerce Operations (Zepto, Blinkit, Swiggy Instamart) Data Analysis & MIS Reporting

Microsoft Excel SAP Veniculum Shiprocket

Technical Skills

Microsoft Excel

Microsoft Word

S.A.P.

Veniculum

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