Abed Al-Hmeed Sammour
Contact Information
***********.********@*****.***
Jordan, Amman
LinkedIn.com/Abed-Al-Hmeed-Sammour
January 7th, 2001
Education
Bachelor's Degree in Computer
Science
Yarmouk University,
Jordan, 2024
Languages
Arabic: Mother Tongue
English: Full Professional
Skills
● Software Development
● Problem Solving
● Customer Support
● Team Collaboration
● Communication Skills
● Project Management
● Algorithm Design
● Efficiency Optimization
● Quality Assurance
● Agile Methodologies
● Technical Troubleshooting
● Continuous Learning
● Time Management
● Adaptability
● Critical Thinking
● Interpersonal Skills
● Innovative Solutions
● Client Relationship
Management
● Cross-Functional Collaboration
● Attention to Detail
Professional Summary
A dedicated and results-driven Software Engineer with a passion for problem-solving and customer satisfaction. Experienced in leading projects, optimizing software efficiency, and fostering team collaboration. Strong communication skills and a continuous learner, always striving for professional development and growth.
Work Experience
Software Engineer
SmartWTI, Jordan
August 2025 - Current
● Software Development: Developing high-quality software solutions
● Code Review: Conducting code reviews to ensure code quality
● Troubleshooting: Identifying and resolving technical issues
● Collaboration: Working closely with cross-functional teams
● Research: Staying updated on industry trends and technologies Customer Service Agent
Extensya, Jordan
February 2024 - May 2024
● Customer Support: Providing assistance to customers with product inquiries
● Issue Resolution: Resolving customer complaints in a timely manner
● Communication: Maintaining clear and professional communication with customers
● Documentation: Recording customer interactions and transactions
● Teamwork: Collaborating with team members to improve customer satisfaction
Courses And Certifications
Web Development (Front-End and Django – Python Web Framework) Skills Gained: Developed responsive user interfaces using modern front-end technologies and frameworks.
Mobile Application Development (Flutter)
Skills Gained: Designed and developed cross-platform mobile applications using Flutter and Dart.
UI/UX Design (User Interface / User Experience Design) Skills Gained: Created intuitive and user-centered designs through wireframing, prototyping, and usability testing.
IoT Development (Internet of Things Development)
Skills Gained: Designed and implemented IoT solutions involving device connectivity, data collection, and monitoring systems. DevOps (Development and Operations)
Skills Gained: Gained knowledge of CI/CD pipelines, automation tools, and deployment strategies.
Programming Languages
Skills Gained: Built strong foundations in multiple programming languages for software and application development.
IT Service Management (ITSM – Information Technology Service Management)
Skills Gained: Learned IT service delivery frameworks, including incident, problem, and change management processes.
References
Available upon request
Achievements and Awards
● Improved software efficiency: Implemented new algorithms and optimized code to enhance performance and reduce processing time.
● Enhanced customer satisfaction: Successfully resolved complex issues and provided exceptional service, resulting in positive feedback from clients.
● Streamlined communication: Developed a new system for internal communication, improving collaboration and efficiency within the team.
● Led successful project: Managed a cross-functional team to deliver a high-quality software product within the set timeline and budget.
● Continuous learning and development: Regularly attended workshops and training sessions to stay updated on the latest trends and technologies in the field.