Tech-Savvy IT Support & Digital Marketing Specialist

EMPLOYMENT HISTORY

Resident Manager/ IT Support Specialist

The Hignell Companies, Chico, CA

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Managing 24 unit apartment complex using Appfolio for leasing, work

orders, vendors, resident communications, reports, and rent collection.

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Help desk support for 150+ workstations, workstation setup, cellphone

management, help desk ticketing, and hardware maintenance.

In-home IT support, Owner

Senior Tech Help, Los Angeles & Chico, CA

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A small business venture in helping seniors or anyone needing tech

support with no limits.

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Ring camera setup, Wifi troubleshooting, Wifi setup, TV setup, basic tech

tutorial, iPhone and Android phone troubleshooting/setup.

Retail Sales Associate

Therabody, Santa Monica, CA (Temp.)

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Selling and educating customers on products, educating customers about

Therabody app, in person customer support, refunds.

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Highest sales numbers for August, September, November for West Coast

Retail locations

E-Commerce Manager/Marketing Consultant

Edva’s Pottery, Los Angeles, CA, Freelance

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Constructed a captivating online presence by designing and managing a

visually stunning website and e-commerce platform.

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Fostered a robust email subscription list and propelled their Instagram

following to 10,000+ followers.

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Guided the launch of 4 highly-sought after art collections, including an 18

hour sell-out record.

Small Business Marketing, Owner

Squib Social, Los Angeles, CA

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Social media marketing management, Google Ads, Google analytics, WIX

website management, ticket sales management, product photography,

physical advertisement, and consulting.

EDUCATION

CALIFORNIA STATE UNIVERSITY, DOMINGUEZ HILLS

Business Administration, Entrepreneurship Concentration, B.S.,

Minor in Studio Art

Activities: Finance Society Ceramics Guild Member

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