Financial Transactions Specialist

Cynthia L. Crawford

Greenbelt, Maryland

*************@*****.*** 301-***-****

Profile Summary

A seasoned finance professional with over 7 years of experience in financial processing and transaction management. Skilled in handling various payment methods, including Fedwire, credit cards, personal checks, and more. Adept at navigating and mastering new financial systems, with a strong background in accounts receivable, accounts payable, and analytics. Recognized for meticulous attention to detail and the ability to handle complex financial transactions in high-volume environments.

Professional Experience

Accenture Federal Services

Transaction Processing Representative

Project: CDCS

April 2007 – November 2023

Key Responsibilities:

Managed and processed a wide range of financial transactions, including collections, billing, and general financial operations.

Posted U.S. Bank lockbox payments, including personal checks, garnishments, money orders, Treasury Offset payments, and Pay.gov credit card/ACH transactions.

Conducted payment verification, including debtor statements for criminal and civil cases.

Coordinated with various offices to ensure accurate payment postings, including handling unidentifiable payments.

Set up debtors on Pay.gov ACH, automating payment deductions based on authorization forms.

Processed Fedwire payments and confirmed transactions with relevant offices.

Managed financial adjustments and processed electronic financial adjustments for private counsel offices.

Prepared and processed refunds for civil and criminal cases, including disbursements and reversals related to the Treasury Offset Program.

Assisted with suspended disbursement reports and contingency fee letters in the absence of team leads.

Utilized Microsoft Word, Excel, SharePoint, and analytics tools for running lockbox and Pay.gov loads.

Achievements:

Successfully ran lockbox loads and managed suspended disbursement reports during team lead absences.

Provided critical support in processing financial adjustments and disbursements, ensuring accuracy and compliance with federal regulations.

Key Skills

Financial Processing: Expertise in managing diverse financial transactions and systems.

Systems Proficiency: MS Office Suite, SharePoint, Remedy, various financial processing systems.

Compliance & Regulation: Strong knowledge of data privacy, client data protection, export compliance, ITAR, and technology control plans.

Problem Solving: Skilled in researching and resolving payment discrepancies and managing complex financial adjustments.

Communication: Effective liaison with internal and external offices to facilitate accurate payment processing.

Certifications & Training

AFS Special Security

Immigration & Citizenship

Border and Identity Management

Federal Services AFS

Federal Operating Model

Time and Expense Reporting

Biennial Data Privacy Training

Confidential Protecting Assets and Information

Export Compliance Guidance

Research and Performance Management

False Claims and Mandatory Disclosure Truth Regulations

ITAR and Technology Control Plan (TCP)

Education

Bachelor of Science (BS) in Business Administration

Bowie State University

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