Case Manager with Social Services Experience

Lisa Coppedge

** ****** ***** • Coram, NY • ***-*90=1075 •*********@*******.***

Summary:

Professional who enjoys helping others achieve their goals and has the following skills and abilities.

Enjoys contributing to a team effort for the benefit of the client.

Able to actively listen to understand.

Able to analyze information.

Provides empathetic & supportive counseling.

Effective oral & written communication skills to individuals with psychiatric disabilities.

Able to resolve conflict.

Strong Advocacy Skills.

Enjoys actively looking for ways to help people.

Documentation Skills.

Employment

Department of Social Services, NY

Caseworker

2008-present

Responsible for direct supervision of and service provision to families who have been indicated for child abuse/ neglect and families in crisis who have applied for services to prevent the placement of one or more of their children in foster care. Assist parents in obtaining appropriate services and assess the effectiveness of those services in improving family functioning.

Responsible for initiating the filing of a petition in Family Court when a violation occurs.

Responsible for providing services in accordance with specific case plans, which may have been developed voluntarily with the family or in accordance with an order from Family Court.

Responsible for contacting the family monthly.

Required to make referrals to other agencies.

Responsible for arranging for a child's placement in foster care. Required to testify as a witness on petitions of abuse/neglect submitted to Family Court.

Hope For Youth, NY 2007-2008

Therapeutic Foster Care Caseworker

Maintained case history records and prepared reports. Provided support, social service referrals, and assistance to children in foster care and their families, in efforts to improve the social and psychological functioning of children living in foster homes.

Federation of Organization, NY 2005-2007

Supportive Case Manager

Assisted individuals to establish and work towards their own desired life goals. Educated and assisted individuals in obtaining medical, social, psychosocial, financial, legal, educational, mental health and other medical services. Empowered individuals to be involved in the decision-making process to help them choose options that best suit them.

Held utilization management review meetings to assess individual's progress at least every 6 months or when circumstances or needs change. Maintained required documentation in compliance with funding sources. Advocated for recipients with all providers of service to assist individuals with reaching their desired goals.

Interviewed clients individually in their home to assess their situations, capabilities, and problems, to determine what services are required to meet their needs.

Counseled individuals; regarding issues including mental health, poverty, unemployment, social adjustment, and/or medical care. Referred clients to community resources for services such as job placement, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply. Education

S.U.N.Y. at Stony Brook, Stony Brook, NY

Bachelors of Arts - Concentration: Social Sciences

Masters in Social Welfare, May 2011

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