Program Management & Compliance Leader

HOYT L. ROSS

Bridgeton, MO 314-***-**** ********@*****.***

PROGRAM MANAGER COMPLIANCE MANAGER OPERATIONS LEADER

Program and operations leader with experience in quality assurance, compliance, administrative management, team supervision, grant development, process improvement, and technical business operations. Recognized for attention to detail, continuous learning, and delivering measurable organizational results.

KEY ACHIEVEMENTS

• Secured over $200,000 annually in grant funding.

• Chaired Nonconformance Review Panel and led CAPA initiatives.

• Supervised teams in government and technical environments.

• Authored SOPs, audit procedures, and compliance documentation.

• Implemented accountability and reporting systems improving operational performance.

CORE COMPETENCIES

Program Management • Compliance Management • Quality Assurance • CAPA • Root Cause Analysis • SOP Development • Staff Supervision • Process Improvement • Reporting & Analytics • Cybersecurity Awareness • Linux & Windows Administration Training

PROFESSIONAL EXPERIENCE

MRI, Inc. – Senior Quality Assurance Auditor

Led compliance initiatives, corrective actions, audits, root cause investigations, calibration programs, and quality reporting.

PAKT Community Resource Center – Fund Development Coordinator

Generated more than $200,000 in annual funding through grant development, stakeholder engagement, program planning, and documentation.

USDA Rural Development – Mailroom Supervisor

Managed operational performance, compliance reporting, team leadership, workforce planning, and continuous improvement initiatives.

EDUCATION & HONORS

BA Business Administration AS Business Administration AS General Studies – Columbia College AS Computer Electronics & Networking – Vatterott College

Current Studies: Cybersecurity, Information Systems, Linux I & II, Networking, CCNA, Python, CompTIA A+ – STLCC

Dean's List • Phi Theta Kappa • SALUTE National Honor Society • Notary Public • Former Confidential Clearance Holder • Secret Eligible

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