Multifaceted Customer Service Professional with Hospitality Experience

Amara Baker

Queen Creek, AZ 602-***-****

amaral ******@******.***

Experience

valley metro call center AZ, Phoenix

Customer Service Representative 09/2023 - Present

Booked medical appointments in a timely manner

Delivered great customer service by greeting customers in a timely and friendly manner

Quickly learned different job positions to be able to answer all questions that customers may have with knowledge

Maintained a fast typing pace to keep up with long lines of customers

Hooters AZ, Phoenix

server 03/2021 - 06/2022

Greeting guests, taking orders, serving food, and ensuring a positive experience

Singing birthday songs, performing table-side dances, and decorating my sections.

Encouraging repeat visits by building with customers, often leading to higher tips

Topgolf AZ, Phoenix

server 07/2019 - 11/2020

Mastered POS computer system

Handled cash and credit card transactions quickly and accurately

Communicated clearly and positively with coworkers and management

Customer service, Communication skills, Restaurant experience, Food service, Computer literacy

Education

the studio academy of beauty Phoenix, AZ

esthetician 05/2023

Awards

Completed culinary 4-5 and received culinary diploma

re

CJ

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